We are looking to fill an immediate need for a Client Services Associate to join our dynamic team. This position favors individuals who have exceptional people skills and a passion for customer service. No prior experience is required; we provide you with ongoing training to keep you up to date with the latest trends & give you the best opportunity to grow your career!
As a Client Services Associate, your role will be vital in creating and sustaining positive relationships with our clients while delivering extraordinary customer service. This role offers a hands-on approach that specializes in customized consumer interactions to drive our client base and overall satisfaction!
Responsibilities of the Client Services Associate:- Deliver exceptional customer service by assessing customer needs with a professional and positive attitude
- Build and maintain client accounts by fostering lasting relationships through direct engagements
- Reviewing customer interactions with management and contributing to any feedback for improving customer service experiences
- Stay knowledgeable about all non-profit goals to confidently address client questions
- Participate in cross-departmental training to shine as a Client Services Associate and reveal serious advancement opportunities
- Extensive and ongoing one-on-one training designed for Client Services Associates
- Opportunities for community and charity involvement
- Flexible scheduling for a balanced life between work & life
- Educational & informative meetings with senior team members to enhance your customer service skills
- Transparent career paths based on performance
- High school diploma or experience relevant to a Client Services Associate role
- A positive attitude and the ability to adapt to work with diverse people and teams
- Strong teamwork skills and a commitment to helping clients succeed
- Background in retail, restaurant, sales, or related fields is a plus
- A drive for leadership and a willingness to grow within the company
If you’re ready to start a rewarding career as a Client Services Associate and have a passion for customer service, we are here for you! Apply today and take the first step in an exciting journey of growth and opportunity!
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What We Do
We believe that connecting buyers to new products needs a personal touch. This is why, at Third Coast, we apply the latest direct marketing techniques with the brands that we represent. We shape ourselves around customers and are fueled by our ambition to get sustainable market growth for the clients' brands and businesses.
Better consumer engagement
At Third Coast, we have a dedicated team of people who understand the clients' products and find exciting ways to promote them. Our firm consists of experienced professionals, like our CEO, Dana who has over six years of experience in Sales and Direct Marketing, where she has run events in major retailers across the country. When you join our team, know that our expert leaders will continuously raise the bar for excellence by giving continuous training and development. If you want to work with and learn from the best in the business, then this is the right place for you.
Partnership with Nestle's ReadyRefresh
During this unprecedented time, we want to do whatever we can to enhance the quality of life and contribute to a healthier tomorrow. Therefore, at Third Coast, we have collaborated with Nestle's ReadyRefresh initiative, where its mission is to supply free water bottles to nurses, doctors, police officers, firefighters, baristas and many other customers along their routes working in essential services.
Our partnership with ReadyRefresh is aimed at lifting the communities where we live and operate. We have tried our best to keep people safe at home by giving them an option to place limitless orders. We have also implemented contactless delivery to minimize the interaction. Even at work, we encourage our team to wear masks, maintain social distancing and use sanitizers for the safety of health during the COVID-19 pandemic.
