Client Services Associate (Providence, RI)

Posted 2 Days Ago
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Providence, RI, USA
In-Office
Junior
Financial Services
The Role
Provide client servicing and administrative support for Private Client Division: answer client/advisor questions, prepare reports, manage scheduling and databases, assist marketing and events, prioritize projects, and maintain confidentiality while supporting advisors and management.
Summary Generated by Built In

Who We Are:

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

The firm is seeking a Client Service Associate to join our Private Client Division in Providence, Rhode Island. The primary responsibilities include servicing clients, marketing, scheduling, prioritizing meetings, managing database, general organizational support, as well as client interaction. The ideal candidate will have a proactive mindset in order to anticipate business needs and will assume ad hoc responsibility for project-oriented tasks. This role will handle details of a highly confidential and critical nature and collect and prepare information for use in discussions/meetings of executive staff.

Responsibilities

  • Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors
  • Quickly develop knowledge of a variety of forms and account procedures in order to assist clients
  • Learn to utilize research and technical support tools
  • Produce quality analytical reports using various software programs
  • Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions
  • Act with integrity and respect in all situations
  • Cultivate and grow existing client relationships
  • Assist with marketing efforts and plan client events
  • Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments
  • Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts
  • Local office interaction with other support members, Financial Advisors and Management

Skills/Requirements

  • Willing to obtain FINRA Registrations: SIE, Series 7 and 63/65 (or 66)
  • Bachelor’s preferred
  • 1-2 years financial services/fixed Income experience would be highly beneficial
  • Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs
  • Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
  • Must be able to maintain the highest level of confidentiality
  • Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills
  • Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner
  • Able to meet designated deadlines and work effectively in a pressurized environment under time constraints
  • Demonstrate the ability to handle multiple tasks to completion with little or no supervision

Skills Required

  • Willingness to obtain FINRA registrations: SIE, Series 7 and 63/65 (or 66)
  • Bachelor's degree
  • 1-2 years financial services/fixed income experience
  • High proficiency with MS Office (Word, Excel, PowerPoint, Outlook) and ability to learn internal software
  • Maintain the highest level of confidentiality
  • Strong accuracy, thoroughness, and superb organizational skills
  • Ability to interface and communicate professionally with all levels of employees, management and clients
  • Ability to meet deadlines and work effectively under time constraints
  • Demonstrated initiative and ability to handle multiple tasks to completion with little or no supervision
  • Team player with an energetic, positive disposition seeking growth

Oppenheimer & Co. Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Oppenheimer & Co. Inc. and has not been reviewed or approved by Oppenheimer & Co. Inc..

  • Leave & Time Off Breadth Leave and time off offerings appear broad, with PTO, paid sick days, paid holidays, bereavement leave, and military leave available. This breadth indicates structured time-away support across multiple needs.
  • Parental & Family Support Parental and family support includes family medical leave and generous parental leave, with dependent care options also listed. These offerings suggest formal support for caregiving and family needs.
  • Inclusive Benefits Coverage Benefits span healthcare (medical, dental, vision, mental health), HSAs/FSAs, retirement and insurance options, plus an EAP, commuter benefits, legal assistance, and various discounts. The breadth points to a comprehensive baseline of programs across categories.

Oppenheimer & Co. Inc. Insights

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The Company
HQ: New York, NY
2,833 Employees
Year Founded: 1881

What We Do

Oppenheimer & Co. Inc. is a leading national investment boutique with over a century of tradition. Oppenheimer’s culture of providing innovative, customized solutions to our clients sets us apart from our competitors. Oppenheimer is proud of its reputation as a Firm that helps individuals, families, corporate executives, foundations and endowments, charities, pension plans businesses, and institutions. We occupy a unique position in the industry, thanks to the dedication, expertise, and creativity of our people. Oppenheimer Financial Advisors draw on the extensive resources and expertise of nearly 1,900 other professionals, including those in Equity Research, Capital Markets, and Investment Banking. Oppenheimer Asset Management Inc., Oppenheimer Life Agency Ltd., Oppenheimer Trust Company of Delaware and Oppenheimer & Co. Inc. are wholly owned subsidiaries of Oppenheimer Holdings Inc., an integrated financial holding company. Oppenheimer is a registered broker-dealer and investment advisory firm. Securities are offered through Oppenheimer.

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