Description
Salary
$48,444 – $53,412 with opportunities for 5% increases annually
Company Overview
At North Bay Regional Center, we believe all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure we achieve our goals daily.
Who We Serve
North Bay Regional Center (NBRC) provides advocacy, services, support, and care coordination to children and adults diagnosed with intellectual and developmental disabilities and their families in Napa, Sonoma and Solano counties. We partner with community-based organizations and agencies to empower our clients to thrive and live as independently as possible within the geographically, culturally, and ethnically diverse communities we serve. North Bay Regional Center serves over 12,000 people living within the geographic boundaries of Napa, Sonoma and Solano counties.
NBRC is committed to being a culturally and linguistically competent agency, striving to provide the services that our diverse clients and families need in their unique circumstances.
Note: Bilingual Spanish/English skills are preferred.
Position Description
As a Client Services Assistant, you will provide administrative support and assistance to Case Management, Clinical, Early Intervention, Resource Development, Federal Revenue, Information Technology (IT), Emergency Management and Facilities Department, SDP, Quality Assurance staff and agency departments, as needed.
Requirements
Minimum Education/Experience
Equivalent or graduation from high school
Three years of administrative/clerical experience in a work environment
OR
Graduation from business school or other two-year post high school program and two years of administrative experience. Proficient in Microsoft 365 (Word, Outlook, Excel) and have the ability to type 50 WPM.
Special Requirements
Fluency in a language in addition to English is desirable and may be required.
Ability to provide personal automobile transportation during working hours and for after-hours emergencies or access to another form of reliable transportation which meets these minimum requirements. This position will be primarily based in the office; however remote work may also be available.
Benefits
At NBRC, we offer our employees a comprehensive benefits package, including:
- CalPERS Retirement Plan
- CalPERS Medical Insurance Plans, with generous employer contributions
- Dental Insurance, with zero cost for employee only coverage
- Vision Insurance, with $5/month employee cost share for employee only coverage
- Flexible Spending Accounts for Medical and Dependent Care
- 100% Employer Paid Life Insurance
- Generous vacation and sick accrual policies
- Employee Referral Reward Program
- 16 Paid Agency Holidays/year
- CalPERS 457 Supplemental Retirement Plan
Bi-lingual language differential:
- For those speaking, reading and writing other than English – $225 per month
- For those speaking a language other than English – $150 per month
- For those using American Sign language – $200 per month
North Bay Regional Center is an Equal Opportunity Employer
Skills Required
- High school diploma or equivalent
- Three years of administrative/clerical experience in a work environment
- Graduation from business school or other two-year post high school program and two years of administrative experience
- Proficient in Microsoft 365 (Word, Outlook, Excel)
- Ability to type 50 WPM
- Fluency in a language in addition to English (bilingual Spanish/English preferred)
- Ability to provide personal automobile transportation during working hours and for after-hours emergencies or access to another reliable form of transportation
What We Do
North Bay Regional Center (NBRC) is a California regional center serving people with intellectual and developmental disabilities. NBRC provides advocacy, support, care coordination and services—including early intervention, clinical connections, client advocacy, and specialized programs—for children and adults across its catchment, empowering individuals to live the lives they choose.
