Client Services Assistant

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Walker, MI, USA
In-Office
Other • Software
The Role

Wausau Window and Wall Systems

About AFS

Architectural Framing Systems (AFS) is a segment within Apogee that is a provider of aluminum windows, curtainwall (soon to be retired), storefront and entrance systems.  We offer an integrated set of capabilities including design, engineering, extrusion, finishing, fabrication, and assembly.

Our market-leading brands offer solutions for a wide range of construction project types and sizes across the U.S. and Canada.  We are known for our dependable on-time service, robust engineering capabilities, broad product portfolio, and industry-leading quality.  Brands supported within the AFS segment include:  Alumicor, EFCO, Linetec, and Tubelite.

Job Overview

The Client Services Assistant I position provides administrative support to the Client Services Team. 

Key Responsibilities

  • Answer and distribute incoming phone calls on behalf of the corporate Tubelite office (
  • Send written warranties to clients (as a back-up)
  • Print and distribute conference room schedules daily
  • Print and manage order team inbox
  • Monitor and distribute faxes
  • Enter orders as time allows
  • Perform similar and related duties as assigned by department Supervisor of Manager

Required Skills and Qualifications

  • Associates degree or minimum of 2 years of administrative assistant experience, preferred
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Excellent customer service skills
  • Proficient in Microsoft Office software, particularly Word and Excel
  • Excellent organizational skills and ability to prioritize work
  • Ability to multi-task

Our Benefits

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

  • Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)

  • Incentive Plans

  • 401(k) with employer contribution and match

  • Employee Stock Purchase Plan with employer match

  • Paid Time Off (Vacation and Sick Time)

  • Paid Holidays

  • Tuition Reimbursement Program

  • Employee Assistance Program (EAP)

  • Wellness Program

  • Training and Career Progression

Apogee and our brands are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by state or federal law.

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The Company
HQ: Bloomington, MN
177 Employees
Year Founded: 1949

What We Do

By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value. Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects. We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets.

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