Client Service Representative - VCA County Veterinary Hospital

Posted Yesterday
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Princeton, NJ, USA
In-Office
Entry level
Pet • Professional Services
The Role
Serves as the first point of contact for clients at a veterinary hospital. Responsibilities include greeting pet owners, answering phones, scheduling appointments, explaining products and services, providing general client education, managing medical records, maintaining the hospital environment, and supporting daily practice operations with compassionate customer service.
Summary Generated by Built In

Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? Do you want to advance your skills in a supportive environment? VCA County Veterinary Hospital is seeking an Experienced Client Service Representative to join our team full or Part time! We're willing to train the right person. We are proud to AAHA Accredited, all team members are Fear Free Certified, full service general practice including wellness, surgery and cold laser therapy. We have been serving our Princeton community for 30+ years. Our mission at VCA County is to provide excellent quality medical care in a friendly and compassionate setting through gentle handling of pets, teamwork, integrity, continuing education and thoughtful, transparent communication.  We are located in Princeton, New Jersey, located in Central NJ. Our team has a shared devotion to provide progressive medicine with compassion as a driving force and we are eager to welcome a like-minded individual!

We create and support an inclusive work environment where you can focus on your career, your happiness and the patients you serve. Some of the many benefits of joining the VCA team include: Access to the people and financial resources of a large veterinary community, abundant offerings of training in a wide assortment of topics thru Woof University, generous employee pet discounts and opportunities to give back thru Shelter partnerships and VCA Charities.

VCA adds value to your compensation package with competitive wages, Medical, Dental and Vision insurance, 401(k), free wellness subscriptions (Headspace), Life and long term disability insurance and paid parental leave.

Why We Need You As the face of VCA County Veterinary Hospital, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer Service functions, including greeting clients, answering phones, scheduling appointments, answering questions regarding products and services, general client education on providing the best care for their companion, managing medical records, general hospital maintenance and the opportunity to learn everyday.

If this philosophy speaks to you and you're ready to join our family - Apply today! We look forward to meeting you

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.
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The Company
HQ: Los Angeles, CA
35,000 Employees
Year Founded: 1986

What We Do

A leader in veterinary care, VCA Animal Hospitals is a family of hometown animal hospitals dedicated to positively impacting pets, people, and communities. They provide world-class medicine and hometown care to more than four million pets each year, offering a range of services from primary and urgent care to specialty and emergency medicine. VCA is part of the Mars Veterinary Health family of brands.

VCA Animal Hospitals Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: None
HQLos Angeles, CA
Canada
Aventura, US
Cooper City, US
Denver, US
Farmingdale, US
Highlands Ranch, US
Hollywood, US
Irvine, US
Laguna Niguel, US
Lake Forest, US
Lake Success, US
Lake Worth, US
Long Beach, US
Miami, US
Mission Viejo, US
Monrovia, US
New York, US
Pasadena, US
Sacramento, US
Santa Monica, US
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South Pasadena, US
Torrance, US
Tustin, US
West Hollywood, US
Yonkers, US
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