Client Sales Executive

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

Follow us on Glassdoor and Linkedin!

The Client Sales Executive will work closely with Alkami's existing bank and credit union customers in the East region. In this role you will be responsible for identifying sale opportunities, driving renewals, and fostering strong relationships with the financial institutions key stakeholders. The ideal candidate has a deep understanding of financial services and the banking industry, a proven track record in sales, and a passion for driving digital transformation within financial institutions. while focusing on the customer experience.

Key Responsibilities & Duties:

• Collaborate with Alkami's existing bank and credit union customers to understand their current and future digital banking strategies, goals and pain points

• Identify upsell opportunities for existing clients within assigned territory, working closely with product, account management and partner relationship teams to develop tailored solutions

• Partner with account management team to conduct regularly business reviews with customers to assess their progress, address concerns, and identify opportunities for improvement 

• Drive customer renewals by demonstrating the value and benefits of Alkami's digital banking solutions

• Stay up to date with industry trends, market developments, and competitive landscape to effectively position our products and services

• Collaborate with the marketing team to develop sales collateral, case studies, and other materials to support customer engagements

• Build and maintain strong relationships, virtual and in-person, with key decision makers and stakeholders within assigned territory 

• Meet or exceed sales targets consistently striving for customer satisfaction

• Create, develop and maintain an accurate sales forecast

• Collaborate and guide Client Sales and Success team members

Qualifications:

• Bachelor's degree or equivalent work experience

• 8+ years proven sales experience, directly supporting a quota

• Excellent communication and presentation skills with the ability to articulate complex concepts to both technical and non-technical stakeholders

• Exceptional relationship building and networking skills

• Self motivated and results-oriented, with the ability to work independently and as part of a team

• Maintain high ethical standard and determination to succeed

• Willingness to travel as needed to meet with customers (25-50%)

Desired Skills:

• Proven track record of success in sales within the banking or financial services industry

• In-depth knowledge of digital banking products, services, and industry trends

• Strong business acumen and understanding of the needs and challenges faced by banks and credit unions

• Proficient in Google Suite, Salesforce and other sales tools

The salary range for this position is: $125,000 - $140,000 + Attractive Commission EligibilityCool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

#LI-REMOTE

J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.