Knox Attorney Service has been in business for more than 40 years as a provider of litigation support, reprographics and document management services, as well as statewide courier/messenger service. We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.
The outstanding service we provide starts with our people. We make an extra effort to train and develop our staff of document professionals on the art of customer service. The tenure and professionalism of our staff is unparalleled in the document and legal services industry. We spend much effort training our people to develop our “home grown” leaders of the future. We believe investing our time and money to ensure that our people are knowledgeable and understand importance of our customers’ businesses.
Job DescriptionBusy legal support provider
You would be monitoring 50-75 orders on a daily basis, get updates daily from field agents and communicating that with your clients, inputting all notes into our data base.
Following up with field agent for status on orders, informing clients of any issues on active orders.
Reviewing completed orders and processing them for billing.
QualificationsThis is a fast paced environment. Attention to detail is very important on sensitive legal documents. Must be highly organized, have a sense of urgency, and good time management.
Fast typing speeds, familiar with WORD, ADOBE, OUTLOOK
Professional phone and email etiquette.
Additional InformationBenefits: including health, dental, vision, Life/AD&D, FSA, PTO, paid holidays and 401K.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Attention to detail when handling sensitive legal documents.
- Highly organized with strong time management and sense of urgency.
- Fast typing speed.
- Familiarity with Word, Adobe, and Outlook.
- Professional phone and email etiquette.
What We Do
Knox Services provides total document solutions to select clients throughout the nation—and has since 1972! Over time Knox Services has evolved into a single source for Total Document Management. Our services are customized to fit each client’s unique needs Service innovation is the mark of our success. Knox Services pioneered the integration of litigation support services with facilities management in the legal industry over a decade ago. Our secure Online Order entry and web status e-business capabilities enable our customers to have their work-in-progress at their fingertips 24/7. Our Imaging and Electronic Document Services offer instant access and retrieval of mission critical information Our approach to document solutions is unique. We focus on customer service and long-term partnerships. Our streamlined operations focus efforts and resources on serving our customers without the large bureaucratic overhead of our multinational competitors. Providing Total Document Solutions to the Legal and Insurance Community since 1972. • Attorney Services / Delivery / Service of Process • Medical & Employment Record Retrieval • Scanning & Imaging Services • 24/7 Secured Online Document Viewing • Copy Center / Reprographics • Digital X-Ray & Blueprint Services • E-Data Discovery / Document Hosting We manage documents from paper to electronic image, and back again. Let us manage your documents, It's our business!
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