Client Relationship Specialist (Acquisition)

Posted 7 Days Ago
Be an Early Applicant
Malaysia
Entry level
Financial Services
The Role
The role involves identifying leads, guiding prospects through onboarding, documenting interactions in the CRM, and meeting targets.
Summary Generated by Built In
Responsibilities
  • Identify potential leads and understand their needs to drive new activations
  • Provide tailored product/service walkthroughs and presentations based on customer requirements
  • Address objections and guide prospects through the onboarding process to ensure a smooth start in trading
  • Encourage customer commitment to actively use our products or services
  • Document customer interactions and update relevant details in the company’s CRM system
  • Participate in ongoing training on company offerings, processes, and personal skill development (e.g., read books, follow industry blogs)
  • Meet and strive to exceed KPI targets
Requirements
  • Ability to study new information and adapt to new spheres quickly, demonstrating a proactive approach to learning and skill development
  • Strong interpersonal skills, ability to communicate well at all levels within company and externally with different profiles of Clients
  • High level of integrity and dependability
  • Ability to work in a high-pressure and fast-moving global and multi-language environment
  • Excellent team player, able to interact effectively with various functions within the company with the ability to build consensus
  • Fluent proficiency in English and Malay
We offer
  • 16 paid vacation days per year
  • 14 paid sick leave days per year
  • 11 days Public holidays
  • Medical insurance
  • Dental expenses reimbursement
  • Parking and commuting reimbursement
  • Professional education budget
  • Language learning budget
  • Wellness budget (gym membership, sports gear and related expenses)

Top Skills

Crm System
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The Company
338 Employees
Year Founded: 2012

What We Do

JustMarkets is a top-notch online CFD trading brokerage that has over a decade of successful working experience with clients in 180+ countries.

Customer is JustMarkets' core value. We always listen carefully to every feedback we get to ensure that our services and developments help clients achieve their trading goals in the most efficient way. Our multilingual 24/7 customer support is always ready to help every JustMarkets user.

We are attentive to those who help us develop. To do this, we have created a Three-Level IB partner system that allows our affiliates to conduct profitable and transparent business activities with us.

JustMarkets is continuously developing and improving trading conditions, providing the lowest spreads, reducing commissions, and expanding the range of tools to trade Majors, Minors, Indices, Stocks, Metals, and Energies.

JustMarkets Copytrading service is an in-house development that allows users to automatically copy trades of successful traders whose riskiness is ranked using the Risk Score service.

We are all about Markets!

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