Client Relationship Manager

Posted 5 Days Ago
Be an Early Applicant
Lille Skensved, DNK
In-Office
Mid level
Biotech
The Role
Manage and grow complex CRO and life-science client accounts across the Nordics and UK. Drive solution selling of Taconic’s models and services, develop strategic account plans, identify and close opportunities, maintain CRM forecasting and pipeline, build senior stakeholder relationships, and collaborate cross-functionally to ensure long-term customer success.
Summary Generated by Built In
Taconic Biosciences A/S is looking for a commercially driven Client Relationship Manager to manage and grow complex client accounts in the Nordic region and UK while achieving revenue targets.
In this role, you will build strong relationships with a diverse group of stakeholders, identify opportunities within existing accounts, and drive solution selling of Taconic’s portfolio, aligning our models and services with customer research needs. You will play a key role in developing and executing strategic account plans and ensuring long-term customer success.
You will also contribute to the continued development of Taconic’s CRO-related business, building insights into the CRO landscape and strengthening relationships with relevant partners.
Success in this position requires a strong commercial mindset, the ability to navigate complex customer environments, and close collaboration with internal teams to deliver high-value solutions.
This is a remote position, and you will report to the Associate Director Sales in the United States, working closely with both local and international colleagues.
Key Responsibilities
  • Achieve revenue targets and quotas aligned with the Annual Operating Plan
  • Manage and grow complex accounts, increasing share of wallet
  • Identify, develop, and close opportunities within existing client portfolios
  • Develop a strong understanding of the CRO business, including strategies, markets, and competitive landscape
  • Build relationships at senior levels across CRO partners
  • Craft customer-focused strategies that create value for CRO partners and their customers
  • Drive solution selling of Taconic’s models and services
  • Align Taconic’s offerings with customer research needs and objectives
  • Build and maintain relationships with key stakeholders, including scientific partners
  • Maintain accurate forecasting and pipeline management in CRM systems
  • Analyze customer needs, market dynamics, and competitive landscape
  • Collaborate cross-functionally to deliver tailored solutions
We expect you to bring
  • A bachelor’s degree or equivalent experience
  • Experience in account management or sales within CRO, life sciences, or preclinical research
  • Proven ability to identify opportunities and drive solution-based sales processes
  • Understanding of how Taconic’s models and services support customer research
  • Experience managing complex stakeholder landscapes
  • Strong business acumen and a consultative sales approach
  • Experience with CRM tools (e.g., Salesforce)
  • Excellent communication and relationship-building skills
  • Fluency in English and at least one Nordic language
Why Join Us?
With more than 65 years of scientific excellence, Taconic Biosciences is a trusted global partner to the life sciences industry. We work at the forefront of research, supporting pharmaceutical and biotech companies in developing solutions that advance the prevention and treatment of disease. Our work is driven by a clear purpose: enabling scientific breakthroughs that improve human health.
You’ll join an organization where people, performance, and collaboration go hand in hand. We are serious about what we do and believe that a good sense of humour and genuine interest in each other make us stronger as a team.
We offer
  • A commercially impactful role with real influence on customer partnerships and business growth
  • The opportunity to work with leading pharmaceutical, biotech, and CRO partners
  • An open, informal, and trust-based culture with strong collaboration and team spirit
  • A workplace where people take ownership, support each other, and enjoy working together
  • Close collaboration across a global organization
  • Opportunities for professional development and growth
  • The chance to combine science and business in a meaningful way
Application
Please submit your resume as soon as possible. Interviews will be conducted on an ongoing basis. Kindly include your motivation as part of your resume.
For questions, feel free to contact HR Senior Partner Christina Jensen [email protected]
 

Skills Required

  • Bachelor's degree or equivalent experience
  • Experience in account management or sales within CRO, life sciences, or preclinical research
  • Proven ability to identify opportunities and drive solution-based sales processes
  • Understanding of how Taconic's models and services support customer research
  • Experience managing complex stakeholder landscapes
  • Strong business acumen and a consultative sales approach
  • Experience with CRM tools (e.g., Salesforce)
  • Excellent communication and relationship-building skills
  • Fluency in English and at least one Nordic language
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The Company
HQ: Rensselaer, NY
504 Employees
Year Founded: 1952

What We Do

Taconic Biosciences is a fully-licensed, global leader in genetically engineered rodent models and services. Founded in 1952, Taconic provides the best animal solutions so that customers can acquire, custom generate, breed, precondition, test, and distribute valuable research models worldwide. Specialists in genetically engineered mouse and rat models, precision research mouse models, and integrated model design and breeding services, Taconic operates three service laboratories and six breeding facilities in the U.S. and Europe, maintains distributor relationships in Asia and has global shipping capabilities to provide animal models almost anywhere in the world.

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