Client Relationship Manager

Posted 12 Days Ago
Be an Early Applicant
Hiring Remotely in Limassol, CYP
Remote
Mid level
Payments • Financial Services
The Role
The Client Relationship Manager will manage corporate and retail clients, promoting Unlimit's solutions, ensuring client satisfaction, and handling operational support requests.
Summary Generated by Built In

About Unlimit

Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.

Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.

Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.


We are seeking an Onboarding Manager to support and grow relationships with corporate and retail clients. The role involves promoting Unlimit’s solutions, managing client accounts, and providing professional service and operational support. The position plays a crucial part in driving client satisfaction and business development.

Key Responsibilities & Tasks:

  • Display a strong understanding of each client’s business model in order to effectively promote and upsell Unlimit’s solutions, maintain the growth of the existing portfolio, and help clients optimize their payment accounts activities.
  • Understand the needs of customers and be able to respond effectively with a plan of how to meet these in order to develop stronger and more fruitful cooperation with existing customers.
  • Supporing the opening and maintaining current accounts for corporate and retail clients.
  • Providing clients with superior and professional service, support, and follow-up for operational requests.

Qualifications You Bring:

  • University degree or equivalent in Economics, Law, Business Administration, or relevant field of study.
  • Experience in similar role in banking or EMI - Proven track record of offering excellent customer support.
  • Solid understanding of global payment rails and the fintech ecosystem. Basic knowledge of Crypto/Digital Assets is considered a strong advantage.
  • Ability to work independently, and possess strong organizational, analytical, time management, and communication skills.
  • Customer service-oriented, professional and resourceful.
  • Proven ability to tactfully handle customer inquiries and negotiations.
  • Experience working with CRM systems and/or in-house software programs.
  • Native or professional fluency in English is a must.

We offer:

     
  • Attractive monthly salary paid in line with experience
  • Vacation, sick, and paid holidays
  • Full-time: 5/2 (Saturday and Sunday days off)
  • Modern workplace with all necessary equipment  based in Cyprus (Limassol)
  • A team of top international professionals to learn from
  • Multicultural working environment


Join Unlimit Team now!
 
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Skills Required

  • University degree in Economics, Law, Business Administration, or relevant field
  • Experience in similar role in banking or EMI
  • Understanding of global payment rails and fintech ecosystem
  • Basic knowledge of Crypto/Digital Assets
  • Strong organizational, analytical, time management, and communication skills
  • Experience working with CRM systems and/or in-house software programs
  • Fluency in English
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The Company
HQ: London
436 Employees
Year Founded: 2009

What We Do

From London to Singapore and from San Francisco to São Paulo, we help businesses enter new markets, explore new industries, and reach new milestones. We are driven by a deep-seated determination to be the best possible partner for our customers – giving you the support you need to capitalize on a world that’s changing at breakneck speed. Our mission is to provide innovators with a convenient and simple financial interface that enables payments to flow freely and invisibly across borders. We offer a wide range of services, including payment gateway, card acquiring, business accounts, card issuing, alternative payment methods, and more. That’s the reason why we are called Unlimit: we provide unlimited growth opportunities for our customers, freeing them from the payment constraints. Unlimit - Borderless Payments

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