Client Relationship Associate

Posted 6 Days Ago
Be an Early Applicant
Dallas, TX
1-3 Years Experience
HR Tech
The Role
Client Relationship Associate role at Atlas Advisor Group, a wealth management firm in Dallas, TX. Responsibilities include client communication, event management, new business functions, case management, compliance, and documentation. Required skills include interpersonal skills, financial acumen, attention to detail, and proficiency in Excel and financial software.
Summary Generated by Built In

Atlas Advisor Group, a boutique wealth management firm, located in Dallas, TX, is seeking a Client Relationship Associate to assist in our mission of helping clients achieve their financial goals. This is your chance to play a key role in the future success of our fast-growing organization!

Our mission at Atlas Advisor Group is to grow and protect our client’s wealth. If you have a relentless, burning desire to succeed and share our vision, then we would love to hear from you! 

The Client Relationship Associate plays a crucial role in the smooth functioning of the office. With overall responsibility for day-to-day operations, the Client Relationship Associate must be able to work effectively with other staff members, clients, and Wealth Advisors.

Responsibilities & Activities

  • Communicates with clients in person, in writing, and over the telephone. Meets with clients to complete paperwork and attends periodic client update meetings with select clients.
  • Event Management and Marketing: 
    • Handle logistical and marketing details for client events
    • Send out invites, coordinate with venue and maintain marketing database.
  • Manages new business functions:
    • Meets with clients and starts new client forms processing.
    • Follows up with clients as needed to make sure all paperwork is processed.
  • Case Management:
    • Manage cases that at different stages, proactively provide assistance needed to push the cases forward.
  • Communicates, implements, and ensures compliance with guidelines and policies:
    • Maintains compliance policies and documentation.
    • Oversees the compliance and advertising approval process.
  • Develops and maintains written documentation (systems) of all activities.

Knowledge, Skills, & Abilities:

  • Strong interpersonal and client relationship management skills to engage with our clients and our “crew”
  • A learner’s mindset and an appetite for financial acumen, eagerness to learn and grow
  • Strong attention to details, analytical skills, and problem-solving
  • Excellent organizational and time management skills
  • Excellent attitude and an extraordinary client service orientation
  • Track record of balancing multiple priorities simultaneously, accommodating unexpected requests or needs, and following through
  • Ability to operate within tight deadlines
  • At least one year of relevant experience in a financial services firm assisting with day-to-day operations preferred.
  • Proficiency with Excel and other Microsoft Office Suite tools
  • Proficiency with financial planning and customer relationship management software.
  • Bachelor’s degree or equivalent combination of experience. Finance, economics, business, or related major preferred
  • Reliability is an essential function.

We offer a great working environment in a beautiful and professional office location. This is your chance to play a key role in the continued success of our company. Our culture is fast-paced, motivational, and focused on improving our client’s lives. After initial training, role may become hybrid.

Top Skills

Excel
Microsoft Office Suite
The Company
HQ: Buffalo Grove, IL
3 Employees
On-site Workplace
Year Founded: 2011

What We Do

Our motto is “Sophisticated HR……….Made Simple”. Your business shouldn't be more complicated than it already is.

Our HR services are structured with you in mind. Designing and implementing best practices for entrepreneurial companies like yours is our specialty. Our clients don’t need a full-time Human Resources department, but want a tool-box and resources they can use when they need it. R&R Human Resources Solutions specializes in providing the services of a fully staffed human resources department without the expenses that devours your bottom line. We focus primarily on working with privately owned and family owned businesses to solve and resolve people issues requiring professional HR expertise.

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