- Provide operational support to the International Banking Division Team / Division.
- Prepare and Process account opening forms with respective internal departments, including Bank Secrecy Act / Anti Money Laundering.
- Provide operational support by creating, preparing, reviewing and backing up W8 documentation within appropriate set deadlines.
- Perform and process all account maintenance utilizing all resources available.
- Participate in departmental projects.
- Review and enter data information into appropriate databases.
- Retrieve data for team members upon request.
- Follow all policies and procedures and adhere to compliance guidelines.
- Perform other duties as assigned which include serving as a CRA back-up for staff coverage, when needed.
- Participates and supports community events, CRA initiatives, activities and programs.
- Track issues and escalate unresolved issues through proper channels.
- Ability to manage multiple priorities and meet deadlines in a fast paced environment.
- Strong communication and interpersonal skills.
- Ability to present a confident and professional demeanor.
- Knowledge of general banking practices, regulations, and Valley procedures.
- Knowledge of all Bank products and services.
- Ability to read, analyze, and interpret general business periodicals, reports, professional journals, technical procedures, or governmental regulations.
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from groups of managers, customers, and staff.
- Ability to effectively present information in one-on-one and group situations.
- Intermediate PC skills including Microsoft Word, Excel, PowerPoint.
- Highly developed organizational skills and attention to detail.
- High school diploma or GED and a minimum of 2 years' related experience in Banking.
- Bachelor's degree and Supervisory/Project experience.
Skills Required
- High School diploma or GED
- Minimum of 2 years branch banking experience (Valley National Bank training may substitute)
- Fluent in Spanish or Portuguese (read, write, speak)
- Strong verbal, written, and interpersonal communication skills
- Ability to prioritize, organize, and follow up on assignments
- Ability to project a professional image in the community and branch
- Basic PC skills including Microsoft Word, Excel, and Outlook
- Fully knowledgeable and skilled on all platform functions
- Knowledge of risk management, loss prevention, and adherence to policies and procedures
- Experience processing account opening, maintenance, and Bank Secrecy Act/Anti-Money Laundering requirements
- Ability to sell financial products and conduct consultative client conversations
Valley Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Valley Bank and has not been reviewed or approved by Valley Bank.
-
Healthcare Strength — Health coverage spans medical, dental, and vision with HSA/FSA options alongside life, AD&D, disability, and EAP support. The breadth presents as a comprehensive, modern package for a regional bank.
-
Leave & Time Off Breadth — Time off offerings include vacation/PTO, sick leave, and volunteer PTO. Feedback suggests these elements contribute positively to work–life balance even when base pay feels light.
-
Retirement Support — Retirement programs include a 401(k) with company match and, for eligible employees, a deferred compensation plan. The presence of these programs strengthens total compensation.
Valley Bank Insights
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
