Client Relationship Associate - Wealth Advisory - Bellevue, WA

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

About the role:

This role is an integral member of the Wealth Advisory team and serves as a point of contact for Wealth Advisory clients. They provide high-quality support to clients while collaborating with Wealth Advisors.

Essential Job Functions:

Requires close collaboration with primary and secondary (when applicable) advisors responsible for serving clients.

Support strategies to retain and expand current client relationships.

Provide high-quality customer service and resolutions to clients, including handling of inbound calls and emails.

Collaborate with the Wealth Advisory team to help schedule, prepare for and document client meetings, including proposals.

Attend client meetings and provide support to Wealth Advisors to ensure that clients receive exceptional service.

Input client interactions and tasks into CRM

Ensure client data is complete, accurate and up to date across all wealth systems

Enter service requests in CRM to support all facets of a client relationship, including, but not limited to onboarding and account set up, account maintenance, money movement and trading requests (at the direction of licensed advisor)

Perform periodic monitoring of advisory team clients as directed by Primary Advisor. May include monitoring of cash balances, requirement minimum distributions, capital calls, annual disclosures.

Provide support to Wealth Advisory team on special projects

Requirements

Experience

3+ years of experience in investment industry preferred

Education

Bachelor's degree is required. Combination of relevant experience, education, and training may be accepted in lieu of degree.

Certifications / Licenses

None required.

This job is working in our Bellevue, Washington CLA office.

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)

• Up to 12 weeks paid parental leave

• Paid Volunteer Time Off

• Mental health coverage

• Quarterly Wellness stipend

• Fertility benefits

• Complete list of benefits here

Our approach to compensation emphasizes collaboration and career growth. We pay competitive wages and view compensation as an investment in our people. Factors such as geography, experience, education, skills, and knowledge may impact position of pay within the range. These same factors may cause starting pay to be below or above the posted range.

The compensation range for this position in Washington is: $55,000-$103,000.

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