Client Relationship Associate - Wealth Advisory - Appleton, WI

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Appleton, WI, USA
In-Office
Fintech
The Role
CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

About the role:

CLA is looking to hire a Client Relationship Associate to work with our Wealth Advisory Team in the office.

Essential Job Functions:

External Client Service:
  • Prepare & process new account paperwork for clients (Charles Schwab, Separately Managed Account, Private Investments, Inspira).
  • Manage and resolve routine client questions and service requests.
  • Receive and process client money movements (check blotter, deposits, withdrawals, etc.).
  • Add new features to existing accounts.
  • Conduct Inspira transfer forms for capital calls as needed/required.
  • Complete Wealth Advisory mail processing.
  • Demonstrate proactive ownership of all other client service tasks.
Internal Client Service:
  • Ensure client paperwork is in good order and work with operations to timely correct any not in good order paperwork.
  • Work with the Wealth Advisors to support the internal operational needs of advisory and financial planning.
  • Track account transfers and provide updates to relevant parties.
  • Keep accurate and up to date notes on active tasks.
  • Respond to general inquiries concerning departmental activities and operations by relating or referring to established policies and procedures.
  • Work with custodians to get any requested features set up.
  • Complete Laserfiche filing of client service documents as required.
  • Act as Peer Advisors for new CSC team members.

Requirements:

Experience:

2 years of professional services experience required

Our Perks:
  • Flexible PTO (designed to offer flexible time away for you!)
  • Up to 12 weeks paid parental leave
  • Paid Volunteer Time Off
  • Mental health coverage
  • Quarterly Wellness stipend
  • Fertility benefits
  • Complete list of benefits here

#LI-MU1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
 
Click here to learn about your hiring rights.

Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.

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The Company
Century City, California
6,732 Employees
Year Founded: 2012

What We Do

CLA exists to create opportunities for our clients, our people, and our communities through industry-focused wealth advisory, outsourcing, audit, tax, and consulting services. With more than 7,000 people, 120 U.S. locations and a global affiliation, we promise to know you and help you. For more information visit CLAconnect.com.

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