Charger Logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger Logistics has transformed into a world-class transport provider and continue to grow.
Charger Logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our Customer Service Department based out of Querétaro, Querétaro.
** English fluency is a must **
Monday to Friday 08:00 am to 02:00 pm
Responsibilities:
- Build expert and dynamic knowledge of company products and services.
- Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to build a lasting relationship.
- Provide track and trace updates for the shipments.
- Continually update customers as to the status of each order as required and solve customer-specific freight issues.
- Entering, updating and processing customer orders on various interfaces.
- Ensure & confirm pickup and delivery appointments for drivers.
- Coordinating with other departments to clear customs paperwork.
- Follow established procedures for processing bills.
- Perform duties as assigned by the Customer Service Manager.
Requirements
- Currently pursuing or recently completed a College Diploma or University Degree in Logistics, Transportation, Supply Chain Management, Business Administration, or a related field.
- Previous internship, academic project, customer service, or logistics experience is considered an asset.
- Ability to solve problems and alleviate conflicts or escalate tactfully.
- Strong time-management with an ability to prioritize and multi-task.
- Proficient in Microsoft office, with aptitude to learn new software and systems.
- Fluency in English and Spanish is a must
Benefits
- Competitive Pay Salary
- Professional growth
Skills Required
- Currently pursuing or recently completed a College Diploma or University Degree in Logistics, Transportation, Supply Chain Management, Business Administration, or a related field
- Previous internship, academic project, customer service, or logistics experience
- Ability to solve problems, alleviate conflicts, or escalate tactfully
- Strong time-management with ability to prioritize and multi-task
- Proficient in Microsoft Office with aptitude to learn new software and systems
- Fluency in English and Spanish
What We Do
Charger Logistics' strives to offer the best client focused logistics solution. We start with flexibility. By offering various safe and efficient solutions for all product sizes, weights and sensitivities our limits are minimal. Additionally, our network, various locations throughout North America and fleet size allow us to offer our clients what they need every time. Charger Logistics was founded in the early 2000's and has grown by leaps and bounds since then. From owning a single truck to owning a fleet of over eight-hundred trucks, two-thousand trailers including reefers, dry vans, chassis, flat beds, step decks and more! A lot has changed however, our commitment to our clients will never change.
