Client Relations Executive

Company Description

Masters India IT Solutions is a growing FinTech SaaS firm, serving over 700+ enterprises. Masters India is one of the biggest GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN) of Government of India since 2017. Our mission is to build intuitive software solutions for complex problems faced by businesses across the industries. We are fulfilling our mission by offering tax and financial automation products to enterprises.

Masters India IT Solutions is a part of 44 year old Masters India group which is into Manufacturing, Healthcare, Hospitality and IT with an aggregate turnover of INR 1000+ Crores.

Job Description

We are seeking a highly motivated and experienced Senior Client Relations Executive to join our dynamic team. In this role, you will be responsible for managing and nurturing relationships with our enterprise clients, driving renewal of existing contracts, and ensuring long-term customer satisfaction.

Key Responsibilities:

• Client Relationship Management: 
  • Build and maintain strong relationships with key decision-makers at enterprise clients.
  • Proactively engage with clients to understand their evolving business needs and challenges.
  • Address client concerns and issues promptly and effectively.
• Renewal Management: 
  • Develop and implement a strategic renewal plan for assigned enterprise accounts.
  • Analyze client usage patterns and identify potential risks to renewals.
  • Collaborate with cross-functional teams to develop compelling renewal proposals.
  • Negotiate renewal terms and pricing to maximize revenue and client satisfaction.
  • Ensure timely and accurate contract renewals.

If you are a highly motivated and results-oriented individual with a passion for building strong client relationships and driving renewals, we encourage you to apply.

Qualifications

• 3 years of experience in client relationship management, account management, or sales, preferably in the enterprise software.
• Proven track record of successful renewal management for enterprise clients.
• Strong understanding of B2B sales principles and techniques.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving skills.
• Experience in a SaaS or technology industry is preferred.

Additional Information

What you get:
A competitive package and a chance to participate in a life altering business plan that will fundamentally disrupt and change one of the largest industry segments in India and the world.

Additional information
WHY US ?

• You’ll be surrounded by passionate team members.
• Opportunity to experience startup culture.
• You’ll experience true collaboration.
• Your work has a visible impact.
• Opportunities for innovation.

Location: Noida Sec - 63
Employment Type: Permanent
Industry: IT