Client Project Manager

Who we are at Osmo:

Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches and saves lives, and has a deep and direct connection to our emotions and memory. This foundational understanding of smell's impact has directly informed the development of our latest innovation: Generation.

Generation is a new kind of fragrance house powered by Olfactory Intelligence (OI) to blend AI with world-class perfumery. It will help brands create emotionally resonant scents faster, more accessibly, and with greater creative clarity. Our technology allows us to explore vast scent possibilities, discover novel ingredients, and design fragrances informed by both data and artistry.

Beyond fragrance, Olfactory Intelligence has applications across industries including manufacturing, security, medicine, and more. We believe in the power of automation and thoughtfully applied AI/ML to solve problems beyond the reach of human intuition alone. Osmo is headquartered in New York, NY, with a new facility in New Jersey, and offices in Somerville, MA.

Osmo is seeking a Client Project Manager to join Generation by Osmo — the first AI-native fragrance house. In this role, you will lead our B2B client projects from fragrance design through to the delivery of bulk oil or turnkey products, ensuring seamless end-to-end execution. You’ll play a central role in client collaboration, fostering strong, long-term partnerships. We’re looking for a highly organized, client-focused professional who excels at managing complex, technical workflows and is driven to deliver high-quality results on time. This role sits at the intersection of perfumery, sales, marketing, machine learning, and operations — offering a unique opportunity to collaborate across disciplines and shape the future of AI-powered fragrance creation.

Key Responsibilities

• Lead Project Delivery: Take ownership of multiple client projects, from setting strategic roadmaps and prioritizing initiatives to proactively identifying and mitigating risks.

• Optimize Internal Operations: Be the operational backbone, ensuring seamless execution by removing bottlenecks, centralizing communications, and aligning cross-functional teams. You'll collaboratively establish and ensure delivery on technical milestones and timelines.

• Cultivate Client Partnerships: Serve as the primary point of contact for our clients, building trust and long-term partnerships. You'll gain a deep understanding of their business to consistently deliver value and ensure clear alignment on Osmo's capabilities and project timelines.

• Drive Client Success & Metrics: Track key performance indicators (KPIs) to ensure continuous alignment with client goals. You'll provide regular, transparent progress reports to both clients and internal stakeholders.

• Support Business Development: Collaborate with the Sales team in scoping, budgeting, and contracting new business opportunities.

Required Qualifications

• 3+ years of client-facing technical project management experience within a technology company and/or in a technical capacity.

• Proven success in managing complex projects and client relationships, with a strong focus on delivery and measurable results.

• Demonstrated ability to integrate technical and business requirements into cohesive project plans, translating complex technical concepts for non-technical stakeholders.

• Strong internal communication and stakeholder management skills, with a proven ability to align cross-functional teams and maintain transparency throughout the project lifecycle.

• Exceptionally detail-oriented with strong record-keeping skills; adept at mapping granular project details to broader dependencies, strategic opportunities, and potential risks.

• Available to work on-site three days a week at our Elizabeth, NJ location.

Benefits: Medical, Dental, Vision, 401K, and more.

If this role inspires you we’d encourage you to apply. We are committed to recruiting, developing, and retaining an incredible team optimized for a diversity of thought, background, and approaches. All employment decisions and responsibilities are determined based on current ability and your ability to grow, without regard to race, color, gender identity, sex, sexual orientation, religion, age, marital status, physical, mental, or sensory disability, or any other characteristic protected by applicable law.

Recruitment & Staffing Agencies: Osmo does not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to Osmo or its employees is strictly prohibited unless contacted directly by the Osmo Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Osmo and Osmo will not owe any referral or other fees with respect thereto.