JOB SUMMARY
This job will manage small scale projects and enhancement packages with mentorship and leadership from more senior Delivery Owners. The incumbent provides project management leadership and facilitates the delivery of system changes from approval through to release to production. The leadership provided includes all project management outputs as well as extensive communication with business stakeholders both internally and externally with clients. In some cases, the incumbent will be expected to travel to customer sites to help develop project plans and deliver projects. Responsible for the successful completion of the project on time, on budget and with high quality. Projects will be delivered using Agile Methodologies as defined by the Delivery Excellence processes.
ESSENTIAL RESPONSIBILITIES
- Manage deliverables based on delivery excellence processes. Present project status to stakeholders in both written and verbal form. Maintain project risk / issue lists and take action to mitigate risks and address issues. Ensure that all stakeholders have full and timely communication of project activities. Manage resource utilization on the project through matrixed delivery across the product teams.
- Develop artifacts related to the delivery excellence processes and ensuring that those artifacts are properly maintained and shared with project stakeholders. Develop project schedule and work breakdown to ensure complete delivery of the project requirements. Create both internal and external budget documents and prepare to manage profitability of overall project. Develop resource plans and coordinate with development teams to ensure proper resource alignment.
- Ensure that all project artifacts are updated on expected schedules. Maintain project time tracking including estimate to complete as well as ensuring that all hours logged to a project are accurate. Closely monitor scope adherence to ensure that all documented requirements are delivered as requested. Manage scope through the change control management processes to ensure that all work is properly documented.
- Identify any changes to delivery and actively escalate those challenges to manager or director as appropriate. Manage tasks across the matrixed organization to own all aspects of the delivery. Build a productive trusting relationship with the stakeholders both internally and externally through communications and accomplishments.
- Accept the projects from the solution process and developing an understanding of the new work. This includes reviewing domains impacted and understanding the end to end process for delivery of the project. Identification of stakeholders and ensuring the proper communication is developed for all stakeholders.
- Adhere to all release management stage gates and timelines. Ensure that project delivery outputs are properly included in releases including monitoring release weekend activities and reporting progress during the release activities. Post closing conduct lessons learned and document process improvements.
- Other duties as assigned or requested.
EDUCATION
Required
- Bachelor's Degree in Healthcare, Information Technology or closely related field
Substitutions
- None
Preferred
- None
EXPERIENCE
Required
- 1 year with Project delivery
- 1 year with Client Relationships
Preferred
- None
LICENSES or CERTIFICATIONS
Required
- None
Preferred
- Project Management Professional (PMI)
SKILLS
- Project Management
- Financial Planning and Management
- Strong Communication skills
- Problem Management and Resolution
- Working in a Matrixed Organization
- Client expectations management
Language (Other than English):
None
Travel Requirement:
25% - 50%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Rarely
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Never
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$67,500.00Pay Range Maximum:
$126,000.00Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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What We Do
Highmark Health, a Pittsburgh, PA based enterprise that employs more than 40,000 people who serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,800 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms.
A national blended health organization, Highmark Health and our leading businesses support millions of customers with products, services and solutions closely aligned to our mission of creating remarkable health experiences, freeing people to be their best.
Headquartered in Pittsburgh, we're regionally focused in Pennsylvania, Delaware, West Virginia and New York, with customers in all 50 states and the District of Columbia.
We passionately serve individual consumers and fellow businesses alike. Our companies cover a diversified spectrum of essential health-related needs, including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative technology solutions.
We’re also proud to carry forth an important legacy of compassionate care and philanthropy that began more than 170 years ago. This tradition of giving back, reinvesting and ensuring that our communities remain strong and healthy is deeply embedded in our culture, informing our decisions every day.
