Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability and excellence.
We offer
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Key responsibilities
Customer Strategy, Partnership & Growth
- Develop a deep understanding of the customer's goals, business model, supply chain strategy and operational needs, and translate these insights into clear execution priorities and customer roadmaps.
- Build and sustain trusted customer partnerships through proactive expectation alignment, performance dialogue and value creation that supports retention and mutual growth.
- Connect customer challenges to Maersk's end-to-end product portfolio, processes and systems, identifying integrated solutions and expansion opportunities that create measurable value.
Value Creation & Financial Acumen
- Identify optimisation and efficiency opportunities that balance customer value, operational performance and Maersk profitability.
- Support delivery of contractual commitments and monitor key financial and operational performance indicators.
Operational Excellence, Governance & Risk
- Own service delivery outcomes against agreed KPIs, contractual commitments and customer expectations, using structured governance, scorecards, SOPs and business reviews.
- Recognise business risks early, assess potential impact on service, customer confidence, retention, value and revenue and mobilise the right functions to drive timely mitigation and resolution.
- Apply structured problem-solving to identify root causes, anticipate bottlenecks and implement sustainable corrective actions while maintaining composure under pressure and ambiguity.
- Use data, digital tools and AI to generate insights, improve decisions, enhance customer solutions and identify opportunities to automate or simplify work.
- Challenge existing ways of working, learn from outcomes and drive continuous improvement and innovation that make a measurable difference to the customer and the business.
Stakeholder Management & Ownership
- Lead the account across functions, building alignment, resolving competing priorities and driving accountability and ownership.
- Translate complex situations, performance data and options into clear, audience-appropriate messages that enable informed and timely decisions.
We’re looking for
- Around 8 years of relevant experience in global key account management, end-to-end supply chain optimisation, implementation of complex solutions and transformation management.
- Demonstrated proficiency in customer partnership, financial acumen, integrator view, owners mindset, programme and project delivery, risk management, followership, communication, learning agility, pioneering, and Digital & AI.
- Advanced resilience, including the ability to maintain sound judgement, de-escalate tense situations and sustain performance through pressure, uncertainty and change.
- Strong influencing and communication skills across seniority levels, functions and cultures, with the ability to create alignment and action to derive the desired business outcomes.
- Ability to connect customer needs and industry trends with Maersk's products and end-to-end capabilities to create sustainable customer and business value.
- Strong analytical and commercial judgement, with experience using performance and financial insights to protect revenue, improve cost-to-serve and support profitable growth.
- Bachelor’s degree, preferably in Business, Logistics or Supply Chain Management.
Note: We are only considering candidates who are currently residing in the hiring location.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Skills Required
- Around 8 years of relevant experience in global key account management, end-to-end supply chain optimization, complex solution implementation, and transformation management
- Experience in customer partnership, financial acumen, program and project delivery, risk management, communication, and digital and AI capabilities
- Advanced resilience and ability to maintain sound judgment, de-escalate tense situations, and perform under pressure and uncertainty
- Strong influencing and communication skills across seniority levels, functions, and cultures
- Ability to connect customer needs and industry trends with products and end-to-end capabilities
- Strong analytical and commercial judgment, including performance and financial analysis to protect revenue and improve cost-to-serve
- Bachelor's degree, preferably in Business, Logistics, or Supply Chain Management
A.P. Moller - Maersk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about A.P. Moller - Maersk and has not been reviewed or approved by A.P. Moller - Maersk.
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Healthcare Strength — Company materials and job postings consistently highlight comprehensive medical, dental, and vision coverage, with U.S. transparency-in-coverage links indicating established group plans. These benefits are framed as part of a global rewards approach that aims for a consistent experience across markets.
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Retirement Support — U.S. roles commonly include a 401(k) with company match, reflected across multiple current postings. Disclosures also describe retirement savings as a core element of the company’s global benefits framework.
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Parental & Family Support — A global minimum of 18 weeks of fully paid maternity leave signals a strong baseline for family benefits. Guidance encourages candidates to clarify local parental provisions, reflecting structured policy with country-specific application.
A.P. Moller - Maersk Insights
What We Do
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive. The company employs roughly 110.000 employees across operations in 130 countries.
