Client Portfolio Support

Posted 3 Days Ago
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Madrid, Comunidad de Madrid, ESP
In-Office
Junior
Fintech • Payments • Software
The Role
Manage and support a portfolio of corporate clients using FX hedging and cash management products. Execute SPOT and forward FX trades through liquidity providers, trading platforms, and Bloomberg. Handle client requests by phone and email, coordinate with portfolio management, and develop strong client relationships. The role also involves learning processes across screening, operations, reconciliation, compliance, and treasury while delivering accurate, efficient service in a fast-paced environment.
Summary Generated by Built In

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.

Client Portfolio Support

Ebury Madrid - Office based 

Due to the rapid growth of our client book we are looking to expand our Client Portfolio coverage team in Madrid. The role is an excellent opportunity to work in a fast-paced environment and gain a greater understanding of FX.

About the Role

In the Client Portfolio support role you will have responsibility for managing, maintaining, and assisting our portfolio of corporate clients, offering an optimum level of service. 

Responsibilities

  • Service a portfolio of clients through a range of different products, including FX hedging & cash management.
  • Execution of FX trades (SPOT, FWD, etc.) with multiple liquidity providers, using various different trading platforms, as well as Bloomberg.
  • Handle a high volume of incoming requests via phone and email with the Client Portfolio Management team.
  • Gain an in-depth understanding of the processes within all departments including Screening, Operations, Reconciliation, Compliance and Treasury.
  • Build and maintain strong relationships with clients.

Your experience

  • Minimum of 1 years’ experience in the FX industry beneficial
  • Interest and knowledge of the Financial markets
  • Fluent in Spanish and English
  • Degree level education, ideally in economics, business studies or finance, preferred
  • Strong mathematical understanding
  • Ability to work under pressure while working accurately and efficiently
  • Fast learner with a high level of attention to detail
  • Possess a positive, enthusiastic and motivated attitude
  • Excellent written and verbal communication skills including an excellent phone manner

Competencies and Personal Characteristics

  • Ability to work under pressure while working accurately and efficiently
  • Fast learner with a high level of attention to detail
  • Possess a positive, enthusiastic and motivated attitude
  • Excellent written and verbal communication skills including an excellent phone manner

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me (Helga Barros) on LinkedIn.

#LI-HB1

#LI-ONSITE

About us

Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally. 

Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our team. 

At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage. 

The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.

We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.




Important Security Notice for Job Applicants:
Ebury only accepts applications via official Ebury channels. We will only contact you from an @ebury.com domain. Always check the emails you receive from us, and note that we will never request payment for any part of the recruitment process. Stay safe and report suspicious activity.

Notice to Recruitment Agencies and Search Firms:
Ebury does not accept unsolicited resumes, CVs, or candidate profiles from recruitment agencies or search firms without signed written Ebury recruitment terms in place for a specific role. Any unsolicited applications will be considered the sole property of Ebury. Ebury will not be responsible or liable for any placement fees or costs associated with unagreed candidate submissions or subsequent hires.

AI Transparency Statement:
Ebury uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers. 

Skills Required

  • Minimum of 1 year of experience in the FX industry
  • Interest in and knowledge of financial markets
  • Fluency in Spanish and English
  • Degree-level education, ideally in economics, business studies, or finance
  • Strong mathematical understanding
  • Ability to work under pressure accurately and efficiently
  • Fast learning ability and strong attention to detail
  • Positive, enthusiastic, and motivated attitude
  • Excellent written and verbal communication skills and phone manner
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The Company
HQ: London
1,519 Employees
Year Founded: 2009

What We Do

About Ebury® Ebury is a Fintech company specialised in international payments, collections, and foreign exchange services. It offers financial solutions aimed mainly at SMEs and midcaps. Ebury offers foreign exchange activity in over 130 currencies - for both major and emerging markets - as well as cash management strategies, trade finance, and foreign exchange risk management. Founded in London in 2009 by Spanish engineers Juan Lobato and Salvador García, the company has grown its global market presence to a network of 31 offices in 21 countries and more than 1,300 employees. Throughout its history, the company has received more than 20 international awards, including the Financial Times 1000 Europe's fastest-growing companies 2020 and The Sunday Times Tech Track 100. All these recognitions place Ebury as one of the leading European financial technology companies. ebury.com

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