We are looking for a Client Platform Engineer who is specialized and focused on managing and optimizing the Technology Infrastructure used by employees within an organization. Here's a comprehensive overview of the Client Platform Engineer role:
Key Responsibilities
Client Platform Engineer is typically responsible for:
- Designing, implementing, and maintaining scalable and secure client device infrastructure
- Automating device deployment, configuration, and management processes
- Troubleshooting complex IT issues related to hardware, software, and networking
- Managing enterprise systems like mobile device management (MDM) platforms
- Implementing and enforcing IT security policies and best practices
- Supporting employee onboarding and offboarding processes
- Evaluating and implementing new technologies to improve efficiency
Required Skills and Qualifications
Successful Client Platform Engineer generally possesses:
- Extensive experience (5+ years) managing enterprise IT infrastructure, especially macOS and iOS devices
- Expert knowledge of MDM platforms like Jamf Pro, Workspace ONE, or Intune
- Strong scripting and automation skills (Python, Bash, PowerShell)
- Familiarity with cloud platforms (AWS, Azure, Google Cloud)
- Understanding of IT security principles and compliance requirements
- Experience with CI/CD pipelines and infrastructure-as-code tools
- Excellent problem-solving and communication skills
Key Technologies
Client Platform Engineer works with a variety of tools and technologies, including:
- Operating systems: macOS, iOS, Windows, Linux
- MDM platforms: Jamf Pro, Workspace ONE, Intune
- Identity and access management: Okta, Azure AD
- Collaboration tools: Google Workspace, Microsoft 365
- Version control: Git
- Scripting languages: Python, Bash, PowerShell
- Cloud platforms: AWS, Azure, Google Cloud
Typical Duties
A typical day for a Client Platform Engineer might involve:
- Developing and testing automation scripts for device provisioning
- Troubleshooting escalated IT support issues
- Implementing security patches and updates across the device fleet
- Collaborating with other IT teams on infrastructure projects
- Evaluating new technologies for potential adoption
- Documenting processes and maintaining knowledge bases
- Participating in on-call rotations for critical issues
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What We Do
Red Cup IT is an enterprise-grade IT firm that provides MSP, MSSP, Project Delivery, and Skill Augmentation solutions. We have been in business for twelve years and support clients across the United States. Our hallmark is the delivery of skillsets in more than 100 IT solutions and SaaS applications. Red Cup IT’s technical staff constantly cross-train across their specializations.
Our company culture is unusual for firms of our nature. We strongly believe in IT skill transfer and knowledge sharing. Our customers’ business and IT leaders appreciate that we take care of the technical details so that they can focus on their strategic and business missions. Our end users appreciate the white glove support we provide. We focus on vendor relationship development and know how to get the most out of our partnerships on behalf of our clients.
