Client Payments Assistant

Posted 9 Days Ago
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London, Greater London, England, GBR
In-Office
Junior
Agency • News + Entertainment • Professional Services
The Role
Support client payments and accounts payable processes: prepare invoices and VAT invoices, process BACS payments, input sales receipts, reconcile GBP/USD/EUR bank accounts, manage unallocated payments and debtor chasing, assist fortnightly payment runs and stakeholder communications, and identify process improvements.
Summary Generated by Built In
Avalon is a multi-award-winning talent management, television production and live promotion group with offices in London, Los Angeles and New York. Avalon, Artists Rights Group and The Agency together represent a diverse and distinctive roster of artists including actors, comedians, writers and directors, among them Academy Award, BAFTA, Emmy, Tony and Olivier Award-winners.
Avalon is the UK’s largest independent television production company, with over 40 shows in production in the last year including: hit entertainment format Taskmaster (Channel 4 in the UK, Network 10 in Australia, TV4 in Sweden, TVNorge/Discovery+ in Norway); multi-Emmy award winning Last Week Tonight with John Oliver (HBO); Not Going Out (BBC), the UK’s longest running sitcom on air; Tall Tales & Murder (BBC/RTE), a highly anticipated darkly comedic crime drama; upcoming live-action, sketch comedy series The Terrors Of Jordan Mendoza (Adult Swim); a brand new series of the iconic satirical puppet show Spitting Image: The Rest is Bulls*!t (YouTube) and Dogs Behaving (Very) Badly (Channel 5 in the UK, Network 10 in Australia). Avalon has produced over 4,000 episodes of programming for audiences in the UK, US and around the world, winning 39 Emmy Awards and BAFTAs from 100+ nominations.
Other landmark Avalon shows include Catastrophe (Amazon/Channel 4), Breeders (FX/Sky), Starstruck (HBO Max/BBC), Flatbush Misdemeanors (Showtime), Workaholics (Comedy Central), The Russell Howard Hour (Sky), TV Burp (ITV) and Fantasy Football League (BBC/ITV/Sky). Avalon has also produced over 60 comedy specials for various platforms including Amazon, HBO, Netflix and Sky, as well as numerous podcasts and radio shows, including over 300 episodes of the record-breaking, arena-touring podcast, Shagged. Married. Annoyed. with Chris & Rosie Ramsey. Avalon’s dedicated distribution arm licenses its catalogue of programmes and formats to over 200 territories worldwide.
Avalon also produces and promotes live comedy around the world and has promoted more winners and nominees of the prestigious Edinburgh Comedy Award than any other company. Avalon produced Newman and Baddiel: Live at Wembley, the UK’s first arena comedy show, Jerry Springer: The Opera, winner of four Olivier Awards, and is currently producing the Tony and Olivier award-winning musical, Operation Mincemeat in the West End and on Broadway.
We are always on the lookout for exceptional talent.  Avalon is committed to creating a diverse environment and proud to be an equal-opportunity employer.  We encourage applications from individuals from underrepresented groups.  Regardless of your race, colour, religion, sex, national origin, sexual orientation, gender identity, disability, age, or veteran status, you are welcome at Avalon. 

The Team
The successful candidate will sit within the Client payments department, allowing them to liaise directly with Client Managers, assistants and senior members of the Finance on a day-to-day basis, providing the opportunity to gain invaluable commercial insight into the Talent Management business as well as Avalon as a whole. The primary focus of the role being to support the client payments and accounts payable processes. The client payment team is responsible for ensuring our clients are accurately paid in a timely manner for their work across all Avalon divisions, including Talent Management, Television and Live touring.
Key Responsibilities
  • Review remittances/statements and raise invoices as required
  • Review internal sales orders and issue client invoices ensuring timely and accurate billing
  • Dealing with internal stakeholders (e.g. Talent Managers) in relation to client queries and client payment run process
  • Dealing with queries and any issues relating to invoices and payments
  • Prepare daily BACS income data and input sales receipts into accounting system
  • Monitor unallocated payments and follow up as required.
  • Reconciliation of bank accounts (GBP, USD & EUR’s)
  • Raise VAT invoices where required
  • Assist with fortnightly client payment runs, including drafting client statements for manager approval, ensuring income is appropriately commissioned, setting up payments using Bankline
  • Manage communication with internal stakeholders (e.g. Talent Managers) regarding client queries and payment run timelines
  • Handle queries and resolve issues relating to invoices and payments
  • Reviewing and chasing debtors as required
  • Assisting other Finance staff as required.
  • Assisting preparation of ad hoc business analysis.
  • General administrative tasks and support for the Team.
  • Ensuring efficiency of the end-to-end process and pro-actively identify opportunities for process improvement and commercial enhancement.
About You
  • Will have experience of working in a similar role (e.g. client payment processing, payroll administration, accounts payable clerk).
  • Self-starter who can equally thrive in an environment where they need to take the initiative.
  • Record of effective collaboration across teams and a positive attitude to change.
  • Excellent communication skills
  • Basic Excel skills
  • Highly organised with the ability to work to tight deadlines.
  • Strong attention to detail and a high level of accuracy
  • Team player with a collaborative approach
  • A keen interest in the media, but no prior experience required

What We Offer
  • Cycle to work scheme
  • Income protection scheme
  • Life assurance
  • Pension scheme
  • Employee assistance programme
  • Competitive holiday allowance
  • Season ticket loans
  • Regular staff socials, seasonal parties, tickets for our Live gigs, Monday breakfasts and more

Skills Required

  • Experience working in a similar role (client payment processing, payroll administration, accounts payable)
  • Basic Excel skills
  • Ability to prepare BACS income data and input sales receipts into an accounting system
  • Bankline payments setup experience
  • Reconciliation experience for multi-currency bank accounts (GBP, USD, EUR)
  • Ability to raise VAT invoices
  • Strong attention to detail and high level of accuracy
  • Highly organised with ability to work to tight deadlines
  • Excellent communication skills and effective collaboration across teams
  • Self-starter mindset
  • A keen interest in the media
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The Company
Year Founded: 1988

What We Do

Avalon is a global, integrated talent management and production company representing a diverse and distinctive client roster, including actors and writers. The company specializes in the production and distribution of comedic and dramatic television shows, operating as a brand management entity that manages talent in the entertainment industry while producing high-quality content for global audiences.

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