Client Partnership Lead

About Avalere Health

Established in 2001, Avalere Health is a purposefully built commercialization partner for the biopharmaceutical, medical technology, and wellness industries.

Our 1,500+ experts combine their knowledge and expertise across our core disciplines — Consulting; Medical; Policy; Value, Evidence, and Access; Marketing; and Digital Experience Technology — to create the connections that make better health happen.

Avalere Health partners with its clients to navigate the complex and rapidly changing healthcare ecosystem. Together, our experts help clients connect patients with life-changing therapies, realizing the potential of strategies and solutions to accelerate innovation that improves lives.

We live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Avalere Health, we imagine a healthier world and create the connections to make it happen. 

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

About the role

We are seeking a dynamic, highly respected individual to further develop business growth and expand our existing client base, in line with the broader business strategy. Working alongside our senior consulting team, you will be creating and executing a strategy to build and develop new business opportunities across a new client base. This role requires a broad comprehension of the life science industry, strong understanding of the evolving market access and HEOR landscape globally, the ability to engage in peer-to-peer strategic conversations with our clients and build winning proposals working with internal subject matter experts. A successful candidate will report to the Head of Global Partnerships.

What you'll do

· Work with business leaders to build and execute a new business strategy, opening doors to new accounts for our global consulting business. 

· Lead on the development (including proposal content) and submission of requests for proposals (RFPs) and requests for information (RFIs) by partnering with our senior consulting team to build out client briefs into clear, well-structured business proposals.

· Contribute to our growth strategy development focused both on financial growth and client satisfaction.

· Identify our clients’ needs, goals and challenges, and provide solutions to these through the proper understanding and positioning of our services, knowledge, and expertise. 

· Be a trusted source of ideas/information for clients and able to establish trust and credibility with prospects.

· Attend client development events such as conferences, ensuring as many targeted meetings with potential clients are arranged as possible. 

· Establish and manage relationships with procurement groups within client companies. 

· Lead internal collaboration, ensuring connected conversations across Avalere Health’s global key account teams, client contacts and business development/marketing teams.

· Work in partnership with marketing and subject matter experts do maximise our thought leadership campaigns.

· Input into a business development and marketing dashboards, and contribute to analysis and measurement of business development and marketing activities

· Build your own proactively managed contact book utilising our in-house CRM system

· Support the operations that drive growth and maintain the sales efficiency process

About you

· Bachelors degree in healthcare-related discipline required.

· Graduate degree in healthcare-related discipline (e.g., MPH, PharmD) or management (e.g., MBA) preferred.

· Direct experience of professional consulting, delivering global market access and/or HEOR programmes of work within the life science sector (preferred experience 5+ years).

· Strong understanding of global market access strategy, pricing and reimbursement, and/or health economics.

· Proven experience of client development, account management, and able to demonstrate business growth. 

· Strong leadership skills and teamwork, with the ability to adopt a coaching style to develop skills within the business. 

· Ability to engage with colleagues to build outstanding internal relationships across Avalere Health. You must thrive working in a collaborative environment.

· Results driven: Takes responsibility for own activities and tasks, demonstrating a desire to achieve the best possible results. Takes a proactive approach to tasks.

· Excellent communication: Able to communicate effectively with both outstanding written and verbal communication skills.

· Self-starter with get up and go, enthusiasm and confidence: See the opportunities and take your own the initiative to accomplish more than what has been asked.

What we can offer

Avalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.

At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.

We are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.

We have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits. 

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.