Client Partner

Posted 2 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
Senior level
Artificial Intelligence • HR Tech • Machine Learning • Natural Language Processing • Software • Conversational AI • Generative AI
Meet Valence's AI-powered leadership coach Nadia, offering personalized support across the Fortune 500
The Role
Drive long-cycle enterprise opportunities by building C-suite relationships, developing business cases and pilots for AI adoption, and partnering cross-functionally to scale Valence's commercial motion.
Summary Generated by Built In

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.
Learn more about our work with Microsoft: Valence Brings AI Coaching More Deeply Into the Flow of Work with Microsoft 365

 

Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.

 

And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.

 

The Role

In this role you will work directly with senior leaders, including CHROs and CEOs at Fortune 500 companies, to help them navigate one of the hardest challenges in business today: meaningful AI adoption. This is a consultative, long-cycle commercial role focused on executive relationships, business case development, pilot design, and complex enterprise buying processes. This role sits at the intersection of enterprise sales, commercial strategy, and category creation.

 

You won’t inherit a rigid territory model or a mature playbook. You’ll help build how we win. We are intentionally reinventing the traditional enterprise sales motion by investing in deep, strategic problem solvers who can engage thoughtfully on complex organizational change.

 

You will be responsible for advancing enterprise opportunities and driving new customer growth, while partnering closely with Product, Customer Success, and Leadership to refine our go-to-market approach as the category evolves.

 

Success comes from judgment, ownership, and the ability to turn trusted executive relationships into durable enterprise partnerships. There are no individual commissions and no high-volume outbound expectations. Compensation is team-oriented - we win together, we lose together.

 

About Valence

We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.

 

We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb.

 

Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.

What You'll Do

  • Own and advance complex enterprise opportunities from initial engagement through close

  • Build trusted relationships with senior stakeholders, including CHROs, CEOs, and other C-suite leaders

  • Develop compelling business cases that link AI adoption to measurable organizational outcomes

  • Design and structure pilots that demonstrate impact and accelerate enterprise buy-in

  • Partner cross-functionally with Product, Customer Success, and Leadership to refine positioning and unlock expansion

  • Translate market signals into clear commercial insights that shape how we go to market

  • Lead or contribute to high-impact strategic initiatives across the company, from partnerships to new market exploration

  • Help build the foundation for a scalable, differentiated commercial motion as Valence grows

What We're Looking For

  • 6–10+ years of experience in consulting, investment banking, commercial strategy and/or complex client environments

  • Experience influencing high-stakes, multi-stakeholder enterprise decisions

  • A track record of driving meaningful outcomes in client-facing or commercial settings

  • Comfort taking ownership of enterprise opportunities and being accountable for growth

  • Motivation to both drive GTM strategy and lead commercial processes, quickly iterating on both

  • Strong executive presence and ability to engage credibly with C-level leaders

  • Structured thinker who thrives in ambiguity and can build clarity where none exists

  • Intellectual curiosity about AI, organizational change, and how new categories are built

Why Valence

  • Ownership & Rapid Growth

  • Outsized missions from day one, with direct responsibility for company-defining projects

  • Work alongside the executive team with transparency into strategy and decision-making

  • Influence on direction through real-time customer feedback and market insights

 
  • AI-First Operator

  • Work directly with cutting-edge AI models and next-generation platforms

  • Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries

  • Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale

 
  • Compensation

  • Competitive salary including base + bonuses

  • Comprehensive health coverage (medical, dental, vision) from day one

  • Generous PTO, company-wide R&R shutdowns, and paid parental leave

  • Retirement plan support for US and global employees

 
  • Equity

  • Meaningful ownership in a venture-backed company at a growth inflection point

  • Financial upside that comes from scaling fast

  • Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact

 
  • Top-Performing Culture

  • A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together

 

Learn more about us and meet our team here

Location and Work Environment

Candidates are expected to work at least 3 days a week at our office. Candidates must be comfortable working with colleagues in different time zones (UK) and have valid travel documents and be without travel restrictions in North America and Europe.

 

Diversity and Inclusion

We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at [email protected].
Valence is committed to protecting the privacy of all applicants. Information you submit will be used for recruiting, evaluation, legal compliance, and recordkeeping purposes only. We do not require access to personal account credentials at any stage of the hiring process. For more information, see our Candidate Privacy Notice.

 

#LI-HYBRID

Skills Required

  • 6-10+ years of experience in consulting, investment banking, commercial strategy, or complex client environments
  • Experience influencing high-stakes, multi-stakeholder enterprise decisions
  • Track record of driving measurable outcomes in client-facing or commercial settings
  • Ability to take ownership of enterprise opportunities and be accountable for growth
  • Strong executive presence and ability to engage credibly with C-level leaders
  • Comfort and motivation to drive GTM strategy and lead commercial processes
  • Structured thinker who thrives in ambiguity and builds clarity
  • Intellectual curiosity about AI, organizational change, and category building
  • Ability to work onsite at least 3 days per week and collaborate across US/UK time zones
  • Valid travel documents and no travel restrictions in North America and Europe
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The Company
HQ: New York, NY
50 Employees

What We Do

Valence has created the widest deployed AI-native coach for enterprise, rapidly changing the face of leadership development, learning, and collaboration at work. Our enterprise-grade, responsible AI applications are trusted by the world’s largest and most secure companies like Nestlé, The Coca Cola Company, General Mills, Vanguard Mutual, Experian, Prudential, Schneider Electric, Applied Materials, ServiceNow and more. Join us to shape the future of work and accelerate your career.

Why Work With Us

Join Valence to shape the future of enterprise AI alongside exceptional talent. We thrive on bold thinking, smart risk-taking, and healthy debate that sharpens ideas. Through focused iteration and rapid execution, we solve complex problems for the world's largest companies. Here, accountability meets ambition—we set big goals and exceed them.

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