Client Partner
Location: US based | Travel: Regular
Robots & Pencils is growing, and we’re looking for dynamic client partners. We help clients achieve real outcomes through cloud-native infrastructure, human-centered design, and pragmatic AI, and now we need more leaders to take Robots & Pencils to the next level.
What you’ll do
- Own a portfolio of clients with responsibility for client P&Ls, client success, client delivery, and set multi-year client strategy; meet or exceed revenue and margin targets.
- Build and deepen C-suite relationships, serving as executive sponsor and trusted advisor across accounts.
- Represent R&P at client and industry forums, elevating market presence and thought leadership.
- Win complex, high-value deals through strategic negotiation; shape offerings and pricing to unlock growth.
- Oversee delivery strategy across all accounts in your portfolio; align outcomes to long-term client goals.
- Resolve critical escalations with minimal disruption; drive portfolio-wide delivery innovation and best practices.
- Shape go-to-market with Sales & Marketing, including pipeline planning, forecasting, resourcing, and multi-year growth plans.
- Mentor Associate Partners and Directors, building leadership pipelines and scalable mentorship frameworks.
- Create cross-vertical offerings and contribute to the firm’s innovation roadmap and delivery standards.
What we’re looking for
- 15+ years in consulting/digital/technology services, including senior ownership of enterprise portfolios or verticals with P&L accountability.
- Proven record of multi-million-dollar growth, complex deal wins, and sustaining executive (VP/C-suite) relationships.
- Depth in digital product, cloud, data/AI, and experience design, translating technology into measurable business outcomes.
- Operational mastery across forecasting, pricing, utilization, and margin management.
- Success leading globally distributed delivery (onshore/offshore) and shaping delivery practices at scale.
- Demonstrated market presence (speaking, publishing, alliances) that builds external visibility for the firm.
- Flexibility for regular travel.
- MBA and/or certifications (PMP, PgMP, SAFe) are a plus—impact and outcomes matter most.
Personal competencies
- Results Driven – Delivers transformative client impact and results.
- Enterprise-minded – Balances portfolio targets with firm strategy.
- Executive presence – Communicates with clarity; sustains C-suite trust.
- Strategic & analytical – Turns market signals into actionable plans.
- Builder – Designs offerings, teams, and mechanisms that scale.
- Innovator – Advances delivery practices that become benchmarks.
- People developer – Creates enduring leadership pipelines.
Why Robots & Pencils?
We don’t just deliver projects; we build partnerships that transform organizations. Join a global team of strategists, designers, and engineers creating meaningful, scalable, human-centered solutions—while owning a portfolio that shapes how we grow, how we deliver, and how the market experiences Robots & Pencils.
Top Skills
What We Do
Robots & Pencils develops digital strategies and products that deliver exponential impact to our clients. We design and build solutions that unlock data and insights, infuse intelligent automation, and accelerate product innovation across the organization.
Everything we do starts by blending the sciences with the humanities, the Robots with the Pencils. Our top-tier talent fuses creativity + technology to help brands transform their businesses, deliver delightful customer and employee experiences, and maintain a competitive edge amidst a constantly changing industry landscape.
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