Client Partner - Any US location

Job Description:

Essential Job Functions

• Drives the strategic planning for assigned accounts. Leads the annual planning and growth productivity framework processes to develop and deliver results. Develops strategy for account relations and implements processes to engender one company brand and view to the account. Partners with leaders and teams across the organization to improve and/or redefine processes for result.
• Drives account profit-and-loss including achieving revenue goals and profitability targets.
• Acts and makes informed decisions based on data against key metrics. Ensures that metrics are in place to measure key outcomes and oversees formulation of processes/standards to achieve productivity and revenue objectives for assigned accounts. Ensures appropriate financial structure and oversees the use of resources.
• Drives execution of business plans and standardized processes, including planning and implementation of operations, personnel, marketing, customer service and accounting programs and initiatives; monitors to ensure consistency and efficiency across appropriate groups.
• Reviews and reports on the operational and financial health of assigned accounts including overview of staffing, workflow, volume and other key financial metrics for presentation of findings and recommendations to senior management. Creates and executes improvement strategies.
• Ensures and drives responsiveness to customers and identifies areas for improvements in service, staffing and operations that will increase customer satisfaction.
• Directs overall personnel activity of the area which may include executives, directors and senior and specialized personnel regarding staffing, retention and compliance. Ensures department resources are properly allocated. Maintains open communication between employees and management, with direct intervention as appropriate.
• Directs, manages, develops and oversees budget; ensures activities are appropriately funded, coordinated and managed according to the guidelines/constraints of resource allocations. Oversees and manages expenditures related to business/accounts. Balances cost savings with needs of the department.

Basic Qualifications

• Master's degree or equivalent combination of education and experience
• Master's degree in business administration, finance, accounting, management or related field preferred
• Fifteen or more years of business management, business consulting, accounting or finance experience
• Ten or more years in a supervisory or management capacity included
• Experience working with six-sigma concepts, principals and processes
• Experience working in a global organization of size, scope and complexity
• Experience working with management implications of various forms of financial data

Other Qualifications

• Strong analytical skills for problem solving and quantitative analysis
• Strong interpersonal and influence skills to cultivate relationships, facilitate negotiations and build partnerships with customers
• Strong communication skills to interface with senior level customer representatives
• Strong strategic management, planning and analytical skills for defining and framing initiatives for current and potential clients
• Strong implementation skills to ensure programs and policies support business objectives and initiatives
• Strong human relation skills to select develop, coach, mentor, discipline and reward employees
• Ability to use insight of the organization's internal and external business environment to improve outcomes that affect business/account
• Ability to publicly represent company with internal and external clients in sensitive and highly visible circumstances
• Willingness to travel

Work Environment

• Office environment

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $132,500 - $275,300.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.