Tenstreet is a growing, fast-paced, Software as a Service (SaaS) business providing solutions for the transportation industry. Tenstreet is based in Tulsa, Oklahoma. Together we’re disrupting the ways in which companies’ market to, recruit, onboard and manage drivers.
We’re a team of overachievers who excel in execution, collaboration and problem solving. We offer great benefits and a casual environment. But the real perk of working at Tenstreet is being part of a community that values your work, encourages life-long learning and fosters a supportive culture.
Client Operations Services Coordinator Summary:
The Client Operations Services Coordinator position is a part of Tenstreet’s software Operations team and is responsible for providing client support and services within our proprietary systems and our connections to numerous external commercial and government systems. You’ll do this by managing help requests, maintaining records, processing DOT and client-specific compliance-related tasks, and ensuring timely resolution of client and consumer inquiries. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while delivering a high level of service.
As a Client Operations Services Coordinator, you will be responsible for:
- Delivering the highest level of customer satisfaction to clients.
- Handling client support requests and questions via phone and email communications.
- Troubleshooting client issues within Tenstreet's proprietary software.
- New client vetting and online research.
- Analytical work, auditing, and research related to electronic data and records.
- Working with other team members on a variety of internal and client projects.
- Prioritizing and monitoring workload across multiple service areas to meet deadlines and service expectations.
- Collaborating with internal teams to resolve issues and improve operational processes.
- Maintaining accurate records across multiple systems and ensures work is completed according to established procedures
You might be a good fit as a Client Operations Services Coordinator if:
- You teach yourself new things on a computer daily and are fluent in Microsoft Excel and other MS Office 365 products, as well as working in an internet browser.
- You’re comfortable with a variety of software programs and platforms and can think critically about software connections.
- You’re a strong communicator and easily build rapport .
- You are organized and can work autonomously to ensure deadlines are met.
- You are not intimidated by (sometimes lengthy) to-do lists.
- You’re meticulous and have an attention to detail
- You get stuff done - even without all the information at the start
- You enjoy a challenging and fast paced work environment.
- You enjoy having a wide variety of tasks to complete – including both quick tasks and projects
- You deal positively with obstacles and failures in pursuit of challenging goals.
- You accept feedback from coworkers about working or personal style.
- You’re a highly motivated, self-starter who enjoys learning, does so quickly, and enjoy solving problems.
What we’ll provide you:
- A great compensation plan
- A positive and generative work environment enabling you to develop your skills, collaborate with other professionals and invest in others.
- A work community that strives to take great care of you through great benefits like health insurance, dental, vision, 401k, PTO and others.
Skills Required
- Fluency with Microsoft Excel and Microsoft Office 365 products
- Comfort using internet browsers and a variety of software programs and platforms
- Strong written and verbal communication skills
- Ability to build rapport with clients and consumers
- Strong organizational skills and ability to manage multiple priorities
- Ability to work autonomously and meet deadlines
- Meticulous attention to detail
- Critical thinking and problem-solving skills
- Ability to learn new software and processes quickly
- Ability to work effectively in a challenging, fast-paced environment
Tenstreet Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tenstreet and has not been reviewed or approved by Tenstreet.
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Healthcare Strength — Healthcare coverage includes medical, dental, and vision from day one, plus disability, life, mental‑health benefits, and FSAs. This immediacy and breadth point to robust core health support.
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Leave & Time Off Breadth — Paid holidays and PTO are provided, with mentions of mental health days and floating holidays, and some roles citing flexible or generous time off. These elements indicate a well‑rounded time‑off offering that supports balance.
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Pay Growth & Progression — Compensation is described as growing with responsibilities as role scope expands. This signals opportunities for earnings progression linked to increased impact.
Tenstreet Insights
What We Do
Tenstreet represents a unique combination of capabilities and resources dedicated to finding new answers to the trucking industry’s toughest recruiting and driver management problems. Tenstreet combines state-of-the-art technology with innovative and strategic thinking that gives us great leverage in four distinct service areas - Recruiting, Safety, Onboarding, and Marketing. Over 14,400,000 IntelliApps have been received by recruiting teams at our over 1,500 client carriers.
