Client Communications Copywriter

Driving the next generation of wealth.

Digital assets are redefining how wealth is created, used, and transferred. Since 2018 at Nexo, we have been building the future model of financial wealth - dynamic, accessible, and designed for a new generation of forward-thinking investors.

But technology alone doesn’t drive progress. People do.

We are a team of builders, strategists, analysts, creatives, and operators united by a shared mindset: advancement. We move fast, think long term, and take ownership. We challenge ideas, not people. We value clarity over noise and impact over optics.

What makes Nexo different?

We shape industry trends. We rethink how wealth works and build solutions that reflect that belief.

That requires a certain kind of person.

You will thrive here when you think independently and act decisively, take ownership without waiting for permission, and care deeply about quality, long-term value, and disciplined execution. The people who succeed at Nexo bring analytical depth, sound judgment, and resilience - but also curiosity and the drive to keep improving.

This is an environment for people who want to lead, create, and elevate what already exists. If building what’s next excites you, you’ll feel at home at Nexo.

Official website: nexo.com

Your role:

• Produce high-quality, targeted content for all client communication channels including email, push and in-app.
• Develop clear, accurate and actionable copy for promotions, product updates and automated journeys.
• Ensure all client communication meets internal brand guidelines, tone standards and compliance requirements.
• Collaborate with internal teams including Lifecycle, Product and Design to deliver precise and timely client-facing communication.
  
• Translate client insights, behaviour signals and business priorities into tailored messages that drive activation, engagement and retention.
• Support A/B testing by creating message variants and analyzing results to refine copy and improve performance.
• Maintain content consistency across channels, templates and campaigns while adapting style and framing to context and audience.
• Contribute to the continuous improvement of content workflows, quality controls and best practices within Client Operations.

What makes you stand out:

• Professional proficiency in English with a strong eye for detail.
• Ability to turn complex ideas into clear, actionable content that drives results.
• Practical understanding of client communication channels - email, push, in-app, and SMS.
• Experience working effectively with Operations, Product, and Legal teams.
• Reliable, detail-oriented, and committed to delivering high-quality work on time.

Nexo benefits:

• Competitive and rewarding remuneration package.
• Annual performance-based bonuses.
• Comprehensive Learning Hub for continuous growth.
• Hybrid work model: primarily office-based with scheduled home office flexibility.
• A dynamic and inspiring environment with cutting-edge projects.
• Career development opportunities in a global leader driving the next generation of wealth.
• Customizable personal benefits package.
• Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
• Parking and public transportation cards at preferential rates, plus free electric bikes.
• Fresh fruits, snacks, and a well-stocked office kitchen.
• Regular department team buildings and company-wide team buildings.

Application Requirement: Please include a mandatory portfolio of 3-5 writing samples when submitting your application. Any relevant formats are welcome (e.g. product communication, emails, web/app copy).