The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Client Operations is responsible for managing the daily operations that directly affect client services and satisfaction. This function involves providing client support, ensuring the seamless delivery of products and services, addressing any issues that may arise, and continuously improving processes to enhance efficiency and deliver better outcomes for clients.
Responsibilities include, but are not limited to performing and coordinating a variety of administrative duties and tasks including:
- Production Oversight
- Monitoring and directly resolving production issues.
- Curation of Asset Master data warehouse.
- Collaborate with counterparties such data vendors and administrators.
- Continuous improvement of documentation related to production processes and procedures.
- Client liaison
- Engage regularly with clients for onboarding, data requests and report generation.
- Support clients and partners resolve technical or process-related queries.
Skills Required:
- Good understanding of Fund Compliance, Regulatory Reporting or Investment Risk.
- Basic understanding of various asset classes – F&O, Fwds, OTCs, Swaps, Structured products.
- Desirable experience with Bloomberg and/or other market data platforms.
- Desirable previous exposure to Client Service roles.
- Strong Written and verbal communication skills.
- Dedication to work as team and deliver timely results.
- Candidates should be flexible to work in shifts if required.
- Team player.
- A positive and responsible work ethic.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Skills Required
- Understanding of fund compliance, regulatory reporting, or investment risk
- Basic understanding of asset classes including futures and options, forwards, OTCs, swaps, and structured products
- Experience with Bloomberg or other market data platforms
- Previous experience in client service roles
- Strong written and verbal communication skills
- Ability to work effectively as part of a team
- Flexibility to work shifts if required
- Positive and responsible work ethic
Apex Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Apex Group and has not been reviewed or approved by Apex Group.
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Flexible Benefits — Flexible benefits are positioned as being tailored by country, with localized packages and perks that can differ by jurisdiction. Mobility options such as the JUMP program add a non-cash element that can increase the perceived total rewards value for those who can access it.
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Wellbeing & Lifestyle Benefits — Wellbeing support is described as including EAPs, mental-health workshops, mentoring support, and local lifestyle perks like gym or cycle-to-work schemes. These offerings broaden the benefits mix beyond purely financial rewards.
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Retirement Support — Retirement support is described in at least one jurisdiction as including an employer match structure and an additional automatic contribution after tenure. This can strengthen the non-salary portion of total compensation where offered.
Apex Group Insights
What We Do
We are a single-source financial solutions provider dedicated to driving positive change while supporting the growth and ambitions of asset managers, allocators, financial institutions, and family offices around the world. Established in Bermuda in 2003, we have continually disrupted the industry through our investment in innovation and talent. Today, we set the pace in fund and asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. As a pioneering data and fintech-enabled company, we are a disruptor driving digital tools into fund and asset servicing. However, our vision to drive positive change extends beyond the industry. The Apex Foundation, a not-for-profit entity, is our passionate commitment to empower sustainable change
