- We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face.
- We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.
- We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.
- Own the precision of financial trackers and billing quality assurance to ensure client work aligns with contract scopes and revenue forecasts.
- Coordinate recruitment logistics and maintain accurate staffing records to ensure our global accounts are balanced and growing.
- Act as the Subject Matter Expert (SME) for Planful (allocation tracking) and Paycom (HRIS), ensuring all staff hours and codes are current and accurate.
- Monitor "Forecast vs. Actuals" and provide leadership with monthly reports on variance trends and account health.
- Develop transition plans for staff moving between accounts, ensuring all stakeholders are informed and operational continuity is maintained.
- Manage onboarding, system set-ups, and compliance for our global operating hubs and non-US offices.
- Maintain a comprehensive database of internal skillsets through regular surveys to help leadership make strategic staffing decisions.
- 1–3 years of experience in operations, project management, or agency finance support (Entry-level candidates with a strong interest in agency operations are also encouraged to apply).
- Analytical Mindset: You enjoy finding the "why" behind a discrepancy in a spreadsheet and have a passion for data integrity.
- Technical Proficiency: Strong skills in Excel or Google Sheets (specifically data manipulation, pivot tables, and formulas).
- Exceptional Communication: Ability to translate complex operational data into clear updates for Client Service and cross-functional leaders.
- Global Adaptability: Comfortable supporting teams across different time zones and navigating diverse workflows.
- Organizational Excellence: Proven ability to manage multiple workstreams simultaneously without letting administrative details slip through the cracks.
- Collaborative Spirit: A proactive teammate who is ready to act as an intercompany liaison and provide backup for critical team processes.
Total Compensation:
- Base Salary: $55,000
Benefits:
- Healthcare/Dental/Vision
- Unlimited PTO
- Group RRSP Contributions
- $75/mo Wellness Stipend
- $100/mo Mobile Phone Stipend
- $50/mo Internet Stipend
- $500/yr Annual Learning Stipend
- $2,000/yr Annual Tuition Stipend
- One-time $200 New Hire Home Office Equipment Stipend
- Parental Leave - 16 week primary caregiver / 6 week secondary caregiver leave
- Annual Work From Anywhere 4 weeks per year
Kepler is a people first organization. If this role piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.
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What We Do
Kepler provides digital and database services to Fortune 500 clients in the financial services, retail, healthcare and other industries. Our core services revolve around helping clients use data to power more dynamic and personalized marketing - including programmatic media services, CRM strategy, and management and marketing systems integration. Utilizing our proprietary Kepler Intelligence Platform™, we actively manage client programs in over two dozen countries worldwide.
