The Client Operations Administrator will provide a fundamental service to fee earners across the business, as part of the Client Operations Team which sits within Business Services (Newmark GE Services LLP). The team will oversee, manage and action all firmwide onboarding and invoicing across rating, advisory/consultancy and agency/transactional services. This role will have a firmwide remit and in time may become a SME in a particular work type.
Main responsibilities
- Ensure all invoices are drafted and finalised in a timely manner
- Ensure all jobs are added to the client management system within 7 days of instruction
- Support the Client Operations Team Leaders & Manager by ensuring work is completed to a high standard.
- Support Team Leader by following up with fee earners and advising on expectations, requirements and process for onboarding and invoicing.
- Ensure you remain compliant for internal and external audits.
- Deliver a positive experience to the business during the onboarding and invoicing phase.
- Ensure you maintain regular communication with our compliance team to support the onboarding process.
- Supporting the credit and re-issue process.
- Ensure prompt closure of records when required.
About you
- Excellent knowledge of the firm’s systems or equivalent systems
- Excellent communication skills
- Ability to follow the onboarding process from start to finish
- Ability to liaise with all levels across the business
- Highly organised with the ability to manage your time
- A high level of attention to detail and comfortable working within processes
Skills Required
- Excellent knowledge of the firm's systems or equivalent systems
- Excellent communication skills
- Ability to follow the onboarding process from start to finish
- Ability to liaise with all levels across the business
- Highly organised with the ability to manage time effectively
- High level of attention to detail and comfort working within processes
What We Do
Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leading commercial real estate advisor and service provider to large institutional investors, global corporations, and other owners and occupiers. Built with purpose and driven by excellence, Newmark’s comprehensive platform is uniquely tailored to provide superior outcomes to clients across the industry. For the twelve months ended December 31, 2025, Newmark generated revenues of nearly $3.3 billion. As of December 31, 2025, Newmark and its business partners together operated from approximately 175 offices with over 9,300 professionals across four continents.
