Overview
Client Onboarding is a function within Client Onboarding Regulatory Data Services (CORDS), responsible for delivering end-to-end client onboarding and regulatory compliance support. We are seeking a junior-level professional to join the Operations division, supporting Client Onboarding/ Client Implementation.
The team manages onboarding across Equities and Fixed Income products, including Listed Derivatives and OTC Clearing. The role also supports regulatory requirements such as KYC due diligence, FIEL, and MiFID II for both new and existing clients.
You will act as a key coordinator across the onboarding lifecycle - partnering with Sales & Trading, Credit, KYC, Legal, Documentation, Regulatory, and downstream Operations teams - to ensure timely, controlled client launches, enhance client experience, and drive process improvements through data, automation, and AI-enabled tools.
Core Responsibilities
- Manage end-to-end onboarding processes, ensuring timely and accurate client onboarding in line with regulatory requirements (e.g., Dodd-Frank, EMIR, UMR, QFC).
- Serve as a central point of contact for internal stakeholders and clients, responding to onboarding-related queries and coordinating documentation requirements.
- Partner with Business, Risk, Compliance, and Operations teams throughout onboarding and KYC reviews—from initiation to completion.
- Review, validate, and maintain client data and documentation in internal systems, ensuring accuracy and completeness.
- Contribute to process improvement efforts, including technology enhancements and process simplification.
Qualifications, Skills & Requirements
- 2-3 years of experience in a similar role in the Financial Services Industry
- Proactive, analytical and problem-solving skills. Problem structuring, analyses, and recommending solutions
- Judgment in when to escalate issues and taking charge as needed to prevent/minimize the impact
- Multi-task and task prioritization
- Outstanding attention to detail
- Ability to work independently and in a multicultural team
- JSDA Level 1/2
- Intermediate to advanced MS Office Applications (especially in PowerPoint, Excel
Skills Desired
- Project management and process enhancement/improvement experiences.
- Relevant professional experiences, such as client onboarding, client services and securities operations functions
- Familiarity with Japan and Global regulations (e.g. CIP, FIEL, MIFID, FATCA, etc.)
- JSDA Internal Control Manager.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.
Skills Required
- 2-3 years of experience in a similar role in the Financial Services Industry
- Proactive, analytical and problem-solving skills including problem structuring and analysis
- Judgment in when to escalate issues and taking charge to prevent/minimize impact
- Ability to multi-task and prioritize tasks
- Outstanding attention to detail
- Ability to work independently and in a multicultural team
- JSDA Level 1/2
- Intermediate to advanced MS Office applications (especially PowerPoint, Excel)
- Project management and process enhancement/improvement experience
- Relevant experience in client onboarding, client services, or securities operations
- Familiarity with Japan and global regulations (e.g., CIP, FIEL, MIFID, FATCA)
- JSDA Internal Control Manager
Morgan Stanley Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Morgan Stanley and has not been reviewed or approved by Morgan Stanley.
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Parental & Family Support — Family support is extensive, with paid parental leave for all parents, adoption and fertility assistance, backup childcare, and eldercare resources. Feedback suggests these programs meaningfully enhance the overall package and help with retention.
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Healthcare Strength — Health coverage spans medical, dental, vision, mental‑health access, care navigation, and expert second opinions. Convenient primary care access and condition‑specific support reinforce the depth of healthcare coverage.
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Equity Value & Accessibility — Equity compensation and stock ownership are positioned as core motivators that encourage commitment and retention. Feedback suggests education and support are provided to help participants manage equity and related financial benefits.
Morgan Stanley Insights
What We Do
Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. For over 85 years, the firm’s reputation for using innovative thinking to solve complex problems has been well earned and rarely matched. A consistent industry leader throughout decades of dramatic change in modern finance, Morgan Stanley will continue to break new ground in advising, serving and providing new opportunities for its clients. Morgan Stanley is committed to maintaining the first-class service and high standard of excellence that have always defined the firm. At its foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide its more than 60,000 employees in 1,200 offices across 41 countries.
