Park Place Technologies

Project Manager

Posted 9 Days Ago

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Highland Heights, OH, USA

Hybrid

Mid level

Hardware • Information Technology

The Role

Plan and lead PMO-backed project implementations to contract specifications, coordinating sales, technical, and service teams. Own project documentation, client communications, service transitions, and continuous improvement while meeting timelines, budgets, and quality targets. Provide PMO reporting and support internal PMO initiatives.

Summary Generated by Built In

Client Onboarding Manager

Plan and execute the implementation of projects requiring the support of the Project Management Office (PMO) according to an agreed specification and within strict deadlines while meeting quality and budget requirements.

Responsibilities:

Lead the implementation of assigned projects against agreed contract specifications.
Work closely with all relevant business areas to ensure successful project delivery.
Engage with sales teams and clients to assist with closing key opportunities requiring PMO engagement.
Conduct project reviews with clients and colleagues.
Continuously improve and update preand post-sales documentation.
Collaborate with Service Delivery Managers, Technical Teams, and the Service Desk in Service Transitions.
Create and update project documentation, including Project Plans, RAAID logs, and Project Initiation Documents (PID).
Act as the key client contact for all project-related matters.
Manage internal projects assigned to the PMO.
Provide input into management reporting requirements within the PMO and to Senior Management.
Promote the benefits and activities of the PMO within the business.

Basic Qualifications:

PMP or Prince 2 qualified to Practitioner level.
Appreciation of ITIL methodology and qualification to Foundation level preferred.
Proven track recordin project management in a related industry.
Ability to effectively prioritize workloads and manage deadlines.
Ability to work independently and as part of a collaborative team.
Ability to plan and execute tasks in a high-pressure environment.
Good written and oral communication skills in English.
Proficiency in standard office applications (including MS Project).
Excellent analytical and problem-solving capabilities.
Good organizational and administrative skills.
Ability to drive project deliverables forward, working cooperatively with teams with a broad range of skills.
Strong negotiation, persuasion, and motivational skills.
Strong interpersonal skills with staff at all levels, both within Service Express and externally.

Preferred Qualifications:

Bachelor's degree or equivalent experience preferred.

Travel:

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Skills Required

PMP or Prince2 qualified to Practitioner level
Appreciation of ITIL methodology and ITIL Foundation qualification
Proven track record in project management in a related industry
Ability to effectively prioritize workloads and manage deadlines
Ability to work independently and as part of a collaborative team
Ability to plan and execute tasks in a high-pressure environment
Good written and oral communication skills in English
Proficiency in standard office applications, including MS Project
Excellent analytical and problem-solving capabilities
Good organizational and administrative skills
Strong negotiation, persuasion, and motivational skills
Strong interpersonal skills with staff at all levels
Bachelor's degree or equivalent experience

Park Place Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Park Place Technologies and has not been reviewed or approved by Park Place Technologies.

Healthcare Strength — Healthcare coverage is presented as at‑market or better, with comprehensive medical, dental, and vision offerings for employees and families. Wellness resources and employer‑verified benefit listings reinforce strong core coverage.
Retirement Support — A 401(k) program is emphasized, with indications of employer matching that strengthen retirement readiness. Public benefits materials point to a solid retirement foundation.
Wellbeing & Lifestyle Benefits — Wellbeing programs span a global wellness portal, biometric screenings, yoga, smoking‑cessation support, and on‑site amenities at the Cleveland HQ. Onsite childcare and wellness rooms further signal investment in everyday wellbeing where available.