Client Onboarding & Change Project Manager | Bank

Posted 6 Days Ago
Be an Early Applicant
Hongtong, Linfen, Shanxi, CHN
Hybrid
Senior level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Be Yourself at Work, Make a Difference, and Act with Integrity are our values at Capco.
The Role
Lead end-to-end client onboarding and change transformation projects for banks, asset managers, and financial institutions. Manage governance, planning, RAID logs, milestones, executive reporting, risks, and stakeholder expectations. Facilitate requirements workshops, translate business needs into delivery plans, and coordinate Operations, Technology, Product, Risk & Compliance, and Client Services teams across concurrent projects.
Summary Generated by Built In

ABOUT US

Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion.

We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking

ROLE RESPONSIBILITIES

We are currently seeking a Senior Consultant to support and drive the growth of our Securities Services practice, with a strong focus on Client Change Transformation. This is an exciting opportunity to be a leader, driving complex client programs, shape delivery approaches, and building consulting capability across the practice 

As a Senior Consultant within the Capital Markets team, you be part of Client Onboarding & Change projects across securities services for top-tier financial institution 

KEY RESPONSIBILITIES

  • Lead end-to-end client onboarding and change initiatives for Banks, Asset Managers, and Financial Institutions.
  • Manage project delivery including planning, governance, RAID management, milestone tracking, and executive reporting.
  • Act as the primary client contact, building trusted relationships and managing senior stakeholder expectations.
  • Gather and analyse business requirements, facilitating workshops and translating needs into practical solutions and delivery plans.
  • Coordinate cross-functional teams across Operations, Technology, Product, Risk & Compliance, and Client Services to drive successful outcomes.
  • Identify and mitigate risks, resolve issues, and ensure timely delivery across multiple concurrent projects.

KEY REQUIREMENTS

  • 5+ years' experience in Project Management, PMO, Change Management, or Business Analysis within Financial Services, Banking, Asset Servicing, or Consulting.
  • Proven track record delivering business transformation, operational change, regulatory change, or client onboarding programmes.
  • Strong project management skills with expertise in governance, stakeholder management, RAID management, and delivery oversight.
  • Experience in Fund services, Fund Administration, Transfer Agency, Custody Services, or Investment Operations is advantageous
  • Excellent communication, facilitation, and influencing skills, with the ability to engage senior stakeholders and clients.
  • Demonstrated ability to manage complex projects and multiple priorities in a fast-paced environment.
  • Fluency in English required, Cantonese and Mandarin highly preferred.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks and leading financial services in the world, on projects that will transform the financial services industry.




Skills Required

  • 5+ years of experience in project management, PMO, change management, or business analysis
  • Experience within financial services, banking, asset servicing, or consulting
  • Proven experience delivering business transformation, operational change, regulatory change, or client onboarding programs
  • Strong project management skills, including governance, stakeholder management, RAID management, and delivery oversight
  • Excellent communication, facilitation, and influencing skills
  • Ability to engage senior stakeholders and clients
  • Ability to manage complex projects and multiple priorities in a fast-paced environment
  • Fluency in English
  • Experience in fund services, fund administration, transfer agency, custody services, or investment operations
  • Fluency in Cantonese and Mandarin

What the Team is Saying

Sarvani
Michael
Josh
Marina
Dreidel
Maud
Lydia
Chris
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: London
6,000 Employees
Year Founded: 1998

What We Do

Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.

Why Work With Us

We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Capco Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
Company Office Image
HQLondon, GB
Company Office Image
Bengaluru, Karnataka
Company Office Image
Bengaluru, Karnataka
Company Office Image
Berlin, DE
Company Office Image
Bratislava, SK
Company Office Image
Brussels, BE
Company Office Image
Charlotte, NC
Company Office Image
Chicago, IL
Company Office Image
Dallas, TX
Company Office Image
Düsseldorf, DE
Company Office Image
Edinburgh, GB
Company Office Image
Frankfurt am Main, DE
Company Office Image
Geneva, CH
Company Office Image
Houston, TX
Company Office Image
Kuala Lumpur, MY
Company Office Image
Milan, IT
Company Office Image
Mumbai, IN
Company Office Image
New York, NY
Company Office Image
Orlando, FL
Company Office Image
Paris, FR
Company Office Image
Singapore, SG
Company Office Image
Toronto, Ontario
Company Office Image
Vienna, AT
Company Office Image
Zürich, CH
Learn more

Similar Jobs

Capco Logo Capco

Consultant

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Hybrid
Hongtong, Linfen, Shanxi, CHN
6000 Employees

Capco Logo Capco

Business Analyst

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Hybrid
Hongtong, Linfen, Shanxi, CHN
6000 Employees

Capco Logo Capco

Data Engineer

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Hybrid
Hongtong, Linfen, Shanxi, CHN
6000 Employees

Capco Logo Capco

Project Manager

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Hybrid
Hongtong, Linfen, Shanxi, CHN
6000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account