Client Marketing Consultant

Are you passionate about helping restaurants grow their brand and achieve their goals? Do you believe that creative, data-driven marketing is the key to building lasting client relationships? Are you convinced that restaurant owners deserve strategies and tools that put their success back in their own hands? Three times, yes? Looks like we’ve found a match!

About This Opportunity:

The Client Marketing Consultant serves as a trusted advisor and marketing solution expert, providing restaurant marketing and growth expertise to our Mid-Market clients. This role will be responsible for managing the client relationship with independent restaurant owners as well as providing timely, tailored solutions to address the evolving, unique marketing challenges of each client. In this role, we expect 75% of capacity to be attributed to client relationship management and marketing project management. An additional 25% is focused on strategy for leading growth and marketing success for our clients by conducting research and staying updated on industry trends to provide innovative solutions

What You Will be Responsible For:

• Partnering with Restaurant Owners: Establish personal rapport and serve as the point of contact for clients in your portfolio. Work with clients to identify current and future business goals, including welcoming new customers into a new marketing partnership and maintaining consistent communication throughout the project lifecycle. Collaborate with project stakeholders to set and manage acceptable expectations.
• Restaurant Marketing Expertise: Stay up to date on restaurant industry trends, marketing best practices, and emerging technologies to provide clients with expert guidance and innovative solutions. Act as a trusted advisor to restaurant owners by understanding their unique challenges and opportunities, and offering creative, actionable recommendations to grow their business. Find new marketing opportunities for clients and empower clients to build stronger relationships with their guests to achieve desired results.
• Marketing Strategy Implementation: Build strategic marketing campaigns that are unique to each client’s business goals utilizing a diverse set of marketing tactics, including social media, email marketing, SMS marketing, paid advertising, influencer marketing, print marketing, LTOs, and SEO. This includes direct Popmenu marketing strategies as well as in-store marketing strategies. Analyze and consult on opportunities as they arise, as well as proactively report on the ROI of past campaigns to educate future campaigns.
• Marketing Project Management: Take ownership of managing and executing marketing projects each month, ensuring all deliverables are on-brand, high-quality, and aligned with client goals. This includes coordinating with a team of content creators to deliver projects that drive desired client conversions while meeting creative expectations. Proactively manage timelines, communicate progress effectively, and ensure all projects are completed efficiently and with excellence.




Bottom line: In this role it is your responsibility to make sure that our clients have top quality marketing campaigns that drive their desired outcomes and align with their brand. We are looking for candidates with the following skills and experience:

What You Bring to the Table:

• 2+ year(s) of business experience in marketing and/or account management. Experience in SaaS, and/or the food service/hospitality industry is desirable.
• Email Marketing and Social Media Marketing (Instagram, Facebook, etc.,) experience is required.
• Experience with paid advertising (Google, Meta) is a plus.
• Fluency in Canva design tools, with strong sense of color, typography, and layout is preferred.
• Excellent interpersonal/customer relations skills; clear and concise verbal and written communicator with the ability to effectively prevent or mediate conflict.
• Demonstrated experience in establishing and executing campaigns to support a portfolio of client goals and business needs.
• Demonstrated organizational skills, proven ability to complete long-term goals and handle critical tasks and issues at the same time.
• Natural curiosity and willingness to learn, whether it’s new technical and marketing skills or understanding the client's brand and environment.
• Passion for restaurants, dining out, and helping independent restaurant owners grow their business and solidify their position as staples of our communities.
• Strong organizational and project management skills are essential for success in this role.
• Bachelor's Degree, or equivalent experience, is required

At Popmenu, we’re on a mission to revolutionize the restaurant industry, empowering both owners and their customers. As a fast-growing, venture-backed SaaS company serving over 10,000 restaurant clients, we’re dedicated to solving the industry's biggest challenges. Our journey began with our patented dynamic menu technology, unleashing the full marketing power of a restaurant’s most valuable asset: its menu. And we haven’t stopped there—we’re constantly innovating to meet both current and emerging needs in hospitality.

We’re a team of passionate, bright, and motivated individuals, driven by our core values of collaboration, innovation, and ownership. At Popmenu, you’ll find a flexible work environment, a pioneering product that our clients rave about, and teammates who inspire you to be your best. If you’re excited to be a difference-maker in a company that’s changing the game, we can’t wait to meet you!

What We’re Serving:

Living Our Values: We crafted our four core values—Act Like an Owner, Raise the Bar, Make Others Shine, and High Confidence – Low Ego—straight from our employees, shaping a workplace we’re proud of. These values have earned us recognition, like Glassdoor’s Best Places to Work and Top Workplaces USA. But what means the most is how our team lives these values every day, celebrating them monthly through peer-nominated “Super Boom” awards.

Giving Back: We’re committed to making a positive impact beyond the workplace. In addition to partnerships with organizations like The Giving Kitchen, we donate to causes chosen by our Super Boom winners in their honor.

Growth You Can See: At Popmenu, innovation doesn’t just apply to our product—it’s embedded in our people too. In the past year, one out of every five team members has been promoted to new roles, reflecting our commitment to visible career development.

Ownership Mindset: Our core value, "Act Like an Owner," is more than just words—we ensure every team member has a stake in our success through meaningful equity options.

Holistic Benefits: We’ve got your back with comprehensive medical, dental, and vision plans, a 401K, and even wellness benefits for your furry family members through our Wagmo Wellness Plan.