Client Manager

Job Description:

As Client Manager at iProspect, you will support the Client Director in delivering excellence across a well known account, while also contributing to global projects. This role is central to ensuring ways of working, strategic alignment, operational efficiency, and high client satisfaction across all stakeholders.

Key Responsibilities

• Lead day-to-day management of a well known account, ensuring timely delivery and excellence in execution.

• Leading delivery and creation of QBRS & PCAs

• Maintain strong relationships with clients and partners

• Lead weekly performance check ins

• Support teams with reporting and ensuring it is delivered on time and without errors

• Drive collaboration across internal teams and external stakeholders.

• Contribute to Long term planning including forecasting, budgeting and identifying growth opportunities

• Ensure strategic media plans align with client objectives

• Utilize the iProspect Craft planning process

Qualities

• Experience managing clients

• Strong background in digital 

• Excellent project management and stakeholder engagement skills.

• Analytical mindset with the ability to translate data into strategic recommendations.

• Proactive, collaborative approach with attention to detail and a passion for innovation.

• Strong communication skills across verbal, written, and presentation formats.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [email protected], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

#LI-Hybrid #LI-Dentsu #LI-iProspect

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