Critical Tasks and Expected Contributions/Results:
Partner with sales consultants for efficient implementation of new business and smooth transition into the client management team.
Develop strategic relationships with key partners and understand clients' strategic business goals.
Champion client needs while balancing business needs and developing solutions based on customers' strategic goals.
Monitor service delivery execution and identify opportunities for improvement.
Liaise with internal functions to drive financial results and achieve high customer satisfaction.
Meet persistency goals and finalize the renewal of client contracts.
Define the Renewal Strategy with the Client Management and Underwriting Teams.
Maintain records on SFDC for key accounts and manage clients in line with team procedures.
Coordinate with regional service partners to enhance client-facing propositions.
Leverage global client relationships to identify and facilitate growth opportunities.
Provide subject matter expertise on healthcare and social security regulations for Australia and other markets.
Associated business travel required.
Key Challenges/Anticipated Changes in Environment:
Foster collaboration and gain support for organizational proposals.
Liaise with internal departments to ensure optimum service to clients.
Developmental Value of Position:
Opportunities for strategic relationship development and network building.
Increased senior-level exposure and direct sales work.
Ability to work independently to achieve business targets.
Lead research and development of new business opportunities.
Drive cross-sell activities with other Cigna offices.
Experience/Knowledge, Education and Other Requirements:
University degree preferred.
At least 2 years of experience in the insurance industry or strategic relationship management.
Strong analytical skills and attention to detail.
Excellent negotiation and interpersonal skills.
Team player with the ability to drive results through collaboration.
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Skills Required
- At least 2 years of experience in the insurance industry or strategic relationship management
- Strong analytical skills and attention to detail
- Excellent negotiation and interpersonal skills
- Team player with ability to drive results through collaboration
- Associated business travel
- University degree
Cigna Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cigna and has not been reviewed or approved by Cigna.
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Strong & Reliable Incentives — Strong bonus outcomes are frequently highlighted, with annual bonuses described as really good alongside above-average salary levels. Stock or long-term incentive elements are also noted as part of the overall package in some roles.
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Leave & Time Off Breadth — Time-off benefits are portrayed as a meaningful part of total rewards, including generous PTO and flexibility that can enhance the perceived value of compensation. Flexible work-from-home arrangements are repeatedly linked with satisfaction about the overall package.
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Healthcare Strength — Health coverage is described as broad in design, with preventive care often covered at no charge in-network and options like virtual care and wellness incentives. A large provider network and strong digital tools are positioned as practical advantages when using benefits.
Cigna Insights
What We Do
At Cigna, we're more than a health insurance company. We are your partner in total health and wellness. And we’re here for you 24/7 – caring for your body and mind. As a global health service company, Cigna's mission is to improve the health, well-being, and peace of mind of those we serve by making health care simple, affordable, and predictable. Our values are the core of our culture. Our values guide how all 74,000 of us around the world work together, serve our customers, patients, clients, communities, and deliver on our mission.
