Client Manager

Posted 14 Days Ago
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Sant Cugat, Barcelona, Catalunya, ESP
In-Office
34K-43K Annually
Mid level
Big Data • Marketing Tech
The Role
Own and develop client partnerships for market research accounts, translate data into actionable shopper insights, deliver presentations and recommendations, ensure timely service delivery, manage reporting and client requests, identify upsell opportunities, support revenue targets, develop account plans, and coach junior team members to drive client satisfaction and account growth.
Summary Generated by Built In
At Worldpanel by Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behaviour and the influencers that drive it.
 
Role Purpose
The Client Manager is responsible for owning and developing client partnerships, delivering high-quality shopper insights, and ensuring that services provided drive measurable business impact and client satisfaction. 

Reasonable Adjustments

Worldpanel by Numerator is committed to offering equal opportunities to all individuals, including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

Key Responsibilities
Client Partnership & Relationship Management
  • Act as the primary point of contact for assigned clients
  • Build strong trusted relationships
  • Understand client business objectives
  • Act as a trusted advisor
Insight Delivery & Storytelling
  • Translate data into actionable insights
  • Deliver impactful presentations
  • Provide business recommendations
  • Respond to client briefs
Service Delivery
  • Ensure quality and timely delivery
  • Manage reporting and client requests
  • Coordinate internal teams
  • Resolve data issues
Commercial Growth
  • Identify upsell and cross-sell opportunities
  • Support revenue targets
  • Develop proposals
  • Track pipeline
Account Development
  • Develop account plans
  • Anticipate client needs
  • Ensure contractual delivery
Collaboration
  • Work cross-functionally
  • Support team initiatives
  • Coach junior members
Skills & Capabilities
  • Strong analytical skills
  • Excellent communication and storytelling
  • Commercial acumen
  • Stakeholder management
  • Market research / FMCG experience
KPIs
  • Client satisfaction
  • Revenue performance
  • Account growth
  • Insight quality
  • Delivery accuracy
 
Based in Sant Cugat del Valles, Barcelona

Salary Range: 34K-43K

 

Join us in this groundbreaking venture and be part of a team that shapes the future of market research.

There is strength in numbers - We are the Numerati

Numerator is 5,800 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.

Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we’re always finding ways to better support, celebrate and accelerate our team.

Skills Required

  • Strong analytical skills
  • Excellent communication and storytelling
  • Commercial acumen
  • Stakeholder management
  • Market research / FMCG experience
  • Client relationship and account management
  • Ability to translate data into actionable insights and deliver presentations
  • Based in Sant Cugat del Valles, Barcelona (location)
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The Company
HQ: Chicago, IL
2,400 Employees

What We Do

Numerator is a data and tech company bringing speed and scale to market research. Headquartered in Chicago, IL, Numerator has more than 2,400 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change. The majority of Fortune 100 companies are Numerator clients.

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