Location: Australia
Are you passionate about building strong client relationships and delivering exceptional service?
Join our team as a Client Manager and become the trusted partner for our clients, ensuring their needs are met and their experience exceeds expectations.
- Be the Client Advocate: Serve as the primary point of contact for clients, managing service delivery and resolving escalations promptly.
- Drive Client Success: Educate clients on our services and how we add value to their business.
- Manage Performance: Facilitate regular client meetings, provide performance reports, and ensure contractual obligations are met.
- Optimize Processes: Streamline operations, resolve service issues, and support clients with product training.
- Collaborate: Work closely with Account Managers and internal teams to deliver strategic solutions.
- Education: Bachelor’s degree or higher in any field.
- Experience: 3–4 years of professional experience, with at least 2 years in a client management role preferred.
- Skills:
- Strong analytical and organizational skills
- Excellent communication and negotiation abilities
- Ability to build relationships across all levels
- Proficiency in MS Office
- Impact: Play a key role in driving client satisfaction and business growth.
- Growth: Opportunities for career development and leadership.
- Culture: A collaborative environment that values innovation and client success.
- Flexibility: Occasional regional travel and exposure to international markets.
Ready to make a difference and lead client success?
Apply today and be part of a team that values excellence and partnership.
Top Skills
What We Do
First Advantage delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance.
With offices in 26 locations and a staff of 4,000+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage.
For more detailed information on First Advantage products and services, visit fadv.com.
