Launch your career with momentum.
The STAR (Service Training and Readiness) Program at Reliance Matrix is your fast track into a dynamic, high‑impact career in Client Management. This one‑year immersive program is built for individuals who are hungry to learn, eager to grow, and ready to jump into a role where relationships, strategy, and results matter.
As a STAR Associate, you’ll gain hands‑on experience, build your industry expertise, and sharpen your sales and service skills — all while collaborating with leaders who are invested in your success. You won’t just observe the business… you’ll contribute to it.
Successful completion of the program propels you directly into a Client Management position, where your earning potential and career growth are truly unlimited.
Program OverviewFrom day one, you’ll be part of a high‑performing team that will challenge you, support you, and help you grow. Throughout the program, you will:
Master our products and business model through deep‑dive training in group employee benefits, underwriting, and sales strategy.
Learn the inner workings of a regional sales office and see firsthand how we acquire, retain, and support our clients.
Develop world‑class relationship‑building and communication skills — essential for winning business and driving client satisfaction.
Gain your state insurance license, fully sponsored by Reliance Matrix.
Shadow top performers and build your professional network across multiple teams and functions.
Apply your learning immediately by working through real client cases alongside your manager and peers.
Earn your Certified Leave Management Specialist (CLMS) designation, giving you a competitive edge as a recognized leave management expert.
By the end of your STAR journey, you’ll be ready to step confidently into your Client Management role — equipped with the knowledge, credibility, and skill set to make an impact from day one.
Preferred CandidatesWe’re looking for motivated individuals who thrive in fast‑paced, people‑centric environments:
• Seniors pursuing a 4‑year degree OR early‑career professionals (business, marketing, communications or related fields preferred)
• Driven, self‑starting, and excited by goals and metrics
• Naturally strong communicators who enjoy connecting with people
• Organized and able to manage competing priorities
• Calm under pressure and adaptable when plans change
• Team players who enjoy problem‑solving collaboratively
• Able to work onsite at assigned Regional Sales Office
Competitive compensation
Career pathing after the program
Professional development/mentorship
Chicago
Dallas
Work location may be flexible if approved by the Company.
What We Offer
At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.
That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
Our Benefits:
- An annual performance bonus for all team members
- Generous 401(k) company match that is immediately vested
- A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
- Multiple options for dental and vision coverage
- Company provided Life & Disability Insurance to ensure financial protection when you need it most
- Family friendly benefits including Paid Parental Leave & Adoption Assistance
- Hybrid work arrangements for eligible roles
- Tuition Reimbursement and Continuing Professional Education
- Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
- Volunteer days, community partnerships, and Employee Assistance Program
- Ability to connect with colleagues around the country through our Employee Resource Group program
Our Values:
- Integrity
- Empowerment
- Compassion
- Collaboration
- Fun
EEO Statement
Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.
#LI-Hybrid .
Top Skills
What We Do
Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions.
Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work.
We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care.
We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance.
We offer a seamless member experience customized to each individual’s need
and event.
We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience.
We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world.
In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world
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