Client Management Intern

Posted Yesterday
Be an Early Applicant
07632, Englewood Cliffs, NJ, USA
In-Office
20-20 Hourly
Internship
Cloud • Information Technology • Consulting • Cybersecurity
The Role
Support Client Management by communicating with clients, scheduling meetings, assisting with proposals, onboarding, and analyzing service/financial data. Assist marketing with content creation, social media visuals, photography, video editing, and promotional materials.
Summary Generated by Built In

Network Doctor is an IT managed services firm where company culture and teamwork are essential. We provide IT support to hundreds of SMB companies in the NY-metro area, across a diverse range of industries including finance, healthcare, real estate, non-profit, and more. 

Our focus is on creating and maintaining a comfortable, collaborative, and inclusive environment where everyone has a voice and all suggestions are considered when delivered respectfully. This ideology is at the core of who we are and strive to be. We are looking to hire individuals passionate about working in a team environment alongside talented technology and administrative professionals 

The Client Management Team is responsible for developing long-term success with our clients by fostering meaningful relationships.  As an Account Management/Marketing Intern, your responsibilities will be split between supporting our Client Management Team and occasionally assisting with marketing initiatives. You may be involved in creating compelling content, ensuring our marketing materials are visually appealing and effective, and meeting deadlines. 
 
The candidate should be a motivated individual looking to work in a stimulating, fast-paced and fun atmosphere. Responsibilities will be diverse and often require personal judgment. Successful interns will develop a tremendous amount of experience in business, client communications, technology, and process automation. Internships typically last +/- 8 months. 
 
Job Responsibilities and Duties:
 
  • Client Management Support:
    • Assist with tasks for the Client Management Team.
    • Communicate with clients, internal resources, and vendors on service tickets, proposals, updates, and more.
    • Help schedule internal resources and client meetings.
    • Help prepare and present client proposals.
    • Assist in coordinating client onboardings and projects.
    • Analyze service data and financial metrics.
  • Marketing Support:
    • Collaborate with the marketing team to brainstorm and develop creative content ideas.
    • Follow up with team members on various marketing initiatives to ensure timely execution and delivery.
    • Help design and create promotional materials such as flyers, brochures, and social media graphics.
    • Help create visuals and videos for social media posts to engage our online audience and promote our brand.
    • Take and edit photos for use in marketing materials and on social media platforms.
Qualifications
Requirements:
  • Excellent Communication Skills: Both verbal and written.
  • Organized and Detail-Oriented: Thorough in your work.
  • Team Player: Personable and collaborative.
  • Customer Service Skills: Strong interpersonal and problem-solving abilities.
  • Time Management: Ability to manage multiple tasks and changing priorities.
  • Dependable and Responsible: Reliable in meeting commitments.
  • Tech-Savvy: Proficient with Microsoft Office Suite and graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
  • Experience with Video Editing Software: Such as Adobe Premiere Pro or Final Cut Pro.
  • Photography Skills: Ability to take high-quality photos and proficiency in photo editing software such as Adobe Lightroom or Photoshop.
 
Why You’ll Love It Here:
  • Hands-On Experience: Gain real-world experience in a professional marketing environment.
  • Diverse Projects: Work on a variety of projects and build a strong portfolio.
  • Mentorship: Receive guidance from experienced marketing professionals.
  • Career Opportunities: Potential for future career opportunities within the company.
Join us and become a key player in delivering outstanding client experiences and innovative marketing solutions. We can’t wait to see what you’ll bring to our team!

Skills Required

  • Excellent verbal and written communication skills
  • Organized and detail-oriented
  • Team player, personable and collaborative
  • Customer service and interpersonal problem-solving skills
  • Time management and ability to manage multiple tasks
  • Dependable and responsible, reliable in meeting commitments
  • Proficient with Microsoft Office Suite
  • Proficient with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Experience with video editing software (Adobe Premiere Pro or Final Cut Pro)
  • Photography skills and proficiency with photo editing software (Adobe Lightroom or Photoshop)
  • Ability to take and edit photos and create visuals/videos for social media
  • Ability to analyze service data and financial metrics
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The Company
84 Employees
Year Founded: 2003

What We Do

Network Doctor is a leading IT company in New Jersey specializing in Managed IT Services, IT Support, Managed Cybersecurity, Cloud Solutions, and IT Consulting. They provide comprehensive outsourced IT solutions and proactive monthly services—including monitoring, help desk, and backup—designed to minimize downtime and secure systems for a variety of businesses through a multi-layered cybersecurity approach.

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