Join us as a Client Manager - Assistant Director
- You’ll build relationships with existing and prospective Institutional Banking customers, working closely with relationship managers help secure new business opportunities
- You’ll deliver strong customer outcomes while identifying, managing and escalating conduct risk appropriately
- This is a great opportunity to gain recognised accreditation and continue developing your expertise
We’re looking for someone who’ll play an active role within the team, sharing best practice with colleagues and consistently delivering excellent customer service. You’ll act as a key point of contact for customer enquiries, resolving issues effectively and helping make sure every interaction meets a high standard.
You’ll work closely with relationship managers to support business growth through the development and management of shadow portfolios and customer referrals. We’ll also look to you to manage business risks effectively, making sure risks are identified, reported and mitigated these within agreed risk appetite and in partnership with the second line of defence.
You’ll also be:
- Providing customers with the products and services that meet their needs and support their ambitions
- Demonstrating an entrepreneurial approach when identifying opportunities with existing and prospective customers
- Managing the complex opening of customer and business accounts
- Building trusted relationships that create long-term value for customers, colleagues and the bank
For this role, you’ll need the ability to work independently across routine customer and transaction activity while meeting customer expectations and delivery deadlines. You’ll bring previous banking experience, including a knowledge of relevant bank systems, processes and products. You’ll pair this with an appreciation of the wider economic and financial outlook.
You’ll also need:
- Well-developed communication skills, including the ability to prepare and deliver Business Reviews
- Strong relationship building skills, with the ability to work effectively with stakeholders and colleagues
- A strong understanding of the Fund Administrator sector and the Alternatives Fund sector, supported by relevant industry experience
Hours
40Job Posting Closing Date:
24/08/2026Skills Required
- Previous banking experience, including knowledge of relevant bank systems, processes and products
- Strong understanding of the Fund Administrator sector and the Alternatives Fund sector with relevant industry experience
- Well-developed communication skills, including ability to prepare and deliver Business Reviews
- Strong relationship building skills and ability to work effectively with stakeholders and colleagues
- Ability to work independently across routine customer and transaction activity while meeting deadlines
- Ability to manage complex opening of customer and business accounts
- Experience identifying, managing and escalating conduct and business risk in line with risk appetite
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
