Client Lifecycle Management Expert (f/m/x)

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security. 

Responsibilities:

• Be the primary contact point for client relationship managers.

• Determine the relevant forms and assess the AML and tax related documentation needs for your book of work.

• Interact with clients/their representatives during onboarding stage and KYC process.

• Prepare client onboarding and KYC reviews of complex structures incl. static data setup, screening, risk assessment, etc. and perform Quality Assurance/Checks on cases compiled by other team members.

• Complete periodic or event-driven client reviews in line with KYC policies and regulatory framework within deadlines, escalate where required.

• Own overarching subject matter expert tasks (e.g. systems, procedures etc.) and drive continuous process improvement initiatives.

Skills:

• Experience in complex Onboarding/KYC/Anti money laundering (ALM) environment and solid knowledge of relevant AML laws and regulation.

• Understanding bank policies, processes, services and have good problem-solving skills, multitasking and attention to detail.

• Client-centric, excellent communication and analytical skills.

• Positive attitude, solution oriented and dynamic working approach.

• Specialist knowledge of QI/ FATCA, CRS, process or project management is an advantage.

• Excellent level of English (min. Advanced level).

The successful candidate will be asked to present a recent criminal record.

Well-being & Benefits:

• Emotionally and mentally balanced:
  We support you in maintaining good mental health. Benefit from initiatives such as training events, counseling and support in difficult life situations and a culture where you can openly speak about mental health. Reach out to our Mental Health First Aiders.

• Physically thriving:
  We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. We offer an in-house gym, standing desks, medical check-ups and promote healthier ways of working.

• Socially connected:
  We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. Our local benefits vary from different types of leave, sports groups to engage with colleagues while keeping physically active and a hybrid working model.

• Financially secure:
  We support you to meet personal financial goals during your active career and for the future.
  Thus, we offer two pension contribution plans, a worldwide accident insurance, private insurance discounts, special conditions as a Deutsche Bank employee with several retail banks in Luxembourg, public transportation reimbursement, lunch voucher scheme, company car participation, as well as a Corporate Benefits platform

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.