Client Key Contact - English and French

As a client key contact, you have a passion for developing trusted relationships with your customers and delivering excellent services. Are you highly organized, able to work effectively under pressure, and excel at meeting deadlines? Do you thrive in a team environment, take initiative, and have a strong motivation to build a long-term career in Intellectual Property? If you're looking to grow professionally in a multicultural workplace with a company committed to your development, we encourage you to apply now!

Your Responsibilities

• Manage, maintain and update client specific trademark portfolios
• Monitor internal and official trademark renewal deadlines in our in-house database
• Handle all client related enquiries with utmost professionalism and discretion
• Provide accurate and efficient resolution to incoming requests via phone, email and/or online portal
• Act as a customer contact when working with cross-functional teams to resolve customer requests
• Communicate trademark renewals related information efficiently to other Dennemeyer departments and customers globally
• Prepare cost estimates and other reports for internal and external use

Your Profile

• Positive and proactive attitude with the ability to adapt and learn quickly
• Ability to work in a team as well as independently
• Good organizational skills, able to prioritize work and meet/track tight deadlines
• Very good communication skills combined with client orientated thinking
• Good command of MS Office (Outlook, Word, Excel, PowerPoint)
• Proficient command of English and French (C1 or C2 level), both written and spoken
• Experience in a law firm as a paralegal, legal assistant, or in a similar legal support role is considered an asset

Join us and grow with us!

• Develop and customize your long time career within a fast growing multinational company
• Enjoy working in multicultural teams and contribute to a diverse and international working environment
• We work in a hybrid system, remote and in the office  
• Organize your lifestyle with flexible working hours
• Take the opportunity to act independently and entrepreneurial in your area of responsibility and profit from flat hierarchies and short decision-making processes
• Celebrate success together as one team at our various corporate events
• Attend a tailor-made onboarding program as well as individual training & development opportunities
• Contribute through your personality and your daily work to make an impact on our business, corporate culture, society and environment

Dennemeyer is an Equal Opportunity Employer. Dennemeyer does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Dennemeyer is an Equal Opportunity Employer. Dennemeyer does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.