Make the first impression count. As a Client Implementation Specialist, you are a new client's primary point of contact and strategic partner during their onboarding journey. You will guide them through HRIS setup, run their first payrolls, and ensure long-term satisfaction on our platform.
Compensation: $75,000 – $82,500 CAD / year
Work Arrangement: Hybrid (3 fixed days in office: Monday, Tuesday, and Thursday)
Location: 4269 St Catherine West, Westmount, Canada
Own the Onboarding: Architect and execute implementation project plans for multiple concurrent client accounts.
Build the Infrastructure: Complete client shell configurations and create custom dashboards within our Prism HRIS.
Consult & Problem-Solve: Analyze a client's payroll, HR, and benefit needs to recommend and implement tailored software solutions.
Bridge the Gap: Run initial client payrolls, provide software training, and act as the core liaison between sales, internal stakeholders, and the client.
Track Milestones: Maintain real-time accurate data within our CRM (Client Space) to guarantee a seamless transition to the regular service model.
Industry Knowledge: 3+ years of related experience specifically within the HR/Payroll Outsourcing or PEO industry.
Systems Expertise: Hands-on proficiency with HRIS platforms, CRMs, and core payroll/tax subject matter.
Project Management: Strong analytical and time-management skills to lead clients through complex technical timelines.
Skills Required
- 3+ years experience in HR/Payroll Outsourcing or PEO industry.
- Hands-on proficiency with HRIS platforms and CRMs (Prism HRIS, Client Space).
- Strong analytical and time-management skills to lead clients through complex technical timelines.
What We Do
Distro is an AI-powered platform designed to enhance the efficiency and productivity of distributor sales teams. By automating manual recruiting and sales tasks, the company helps teams move faster, reduce costs, and improve hiring outcomes. Their technology focuses on optimizing counter and inside sales operations, providing tools that assist recruitment and sales processes while maintaining human oversight in final decision-making.
