Client implementation Business Analyst

Posted 15 Days Ago
Be an Early Applicant
London, England
In-Office
Mid level
Fintech • Software • Financial Services
The Role
The Client Implementation Business Analyst will manage onboarding for clients, analyze operational requirements, and collaborate with teams to define onboarding plans. Responsibilities include creating workflows and ensuring all legal documentation is handled prior to account setup.
Summary Generated by Built In

Please note this position is based in London and this will be the contractual location of the successful candidate, other locations cannot be considered.

Client implementation Business Analyst

This is a great job for someone with an operational background within either Asset Management or Investment Banking.

A bit about the job:

We are seeking a proactive and detail-oriented Client Implementation Business Analyst to play a pivotal role in the onboarding of new and existing clients. As the first point of contact for Aviva Investors operations, this role ensures a seamless integration of investment and operational requirements across internal teams, service providers, and client stakeholders. You will lead the analysis of client, investment, and operational needs, collaborating closely with Sales, Legal, Investment Operations, and external partners to define and document onboarding plans. Through coordinating workshops and stakeholder meetings, you’ll align objectives and timelines to deliver tailored solutions for investment structures such as segregated mandates and complex pooled opportunities. Key responsibilities include gathering and translating business requirements into operational workflows, ensuring all documentation—such as IMAs, reporting templates, and legal agreements—is complete and approved prior to account inception.

Skills and experience we’re looking for:

  • Experience with vendor management

  • Exposure to Legal documents such as Investment Management Agreements/ PPM

  • Experience with institutional clients, insurance companies, pension funds, or sovereign wealth funds

  • Familiarity with investment products such as separately managed accounts

  • Excellent understanding of fund structures + assets + client types + distribution process + end to end processes

What you’ll get for this role:

  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

  • Eligibility for annual performance bonus

  • Family friendly parental and carer’s leave

  • Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days

  • Up to 40% discount for Aviva products

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Brilliant flexible benefits including electric cars

  • Aviva Matching Share Plan and Save As You Earn scheme

  • 21 volunteering hours per year

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, send an email to [email protected]

#LI-Hybrid 

#LI-KB1

Top Skills

Fund Structures
Investment Management Agreements
Investment Products
Operational Workflows
Ppm
Vendor Management
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The Company
HQ: London
1,340 Employees
Year Founded: 2008

What We Do

Welcome to Aviva Investors. The global asset manager that chooses integration.

The future is full of questions. Only by working closely with our clients can we find the answers. That’s why we integrate our whole business around our clients – their goals, their values and the experience they have when they work with us.

That’s why we start by listening closely and understanding their investment aspirations and concerns – from low prospective investment returns, to highly correlated asset prices; from the prospect of rising global interest rates, to the challenges and opportunities of market volatility. Through our vast collective industry experience, we’ve been through every market cycle, making us better prepared for the next one.

Inspired by our deep client insight, we build solutions that aim to defy uncertainty, answering the questions that keep our clients awake at night. From large institutional investors to individuals saving for retirement, we work together to deliver meaningful outcomes, now and over the long run.

That’s why we work hard to join the dots across asset classes to find the best investment ideas; why we break down barriers so our teams can connect seamlessly; and why we manage risk with discipline and rigour. By working in partnership, we bring components together in new ways to ensure our clients get the very best of our collective expertise with every investment.

Please remember the value of an investment and any income from it can go down as well as up. Investors may not get back the original amount invested.

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