Job Title- Client Implementation Analyst, AYST
Location- Mumbai, India
Role Description
- The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s).
- Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, Electronic banking setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products.
- Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival.
- Ensure timely and efficient delivery of required document package to onshore requestor with quality
- Work closely with implementation and product management on procedures/workflow concerning product documentation
- Coordinate with internal parties to ensure all related setups are in place.
- Distribute documents to other DB branches/department if needed
- Escalate issues with respective L2 support teams
- Be able to provide Bank letters based on template and procedure defined
- Tasks being performed by the team to be documented and up-to-dated using Workflows
- Manage each cases using internal case management tool
Your skills and experience
The person required for the above position should have the following profile:
- German -Proficiency in German speaking B1 level, German speaking and writing; able to communicate in German with clients. Language skills: fluency in German (1-3 years of experience)
- English - Proficiency in English speaking and writing; able to communicate with clients.
- 1-3 years of handling client facing role.
- 1 year of experience in handling Cash Management products is preferred.
- Experience in IT systems administration/Networking will be an advantage
- Strong communication and inter-personal skills in German / English
Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.
How we’ll support you
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.html
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Skills Required
- Proficiency in spoken and written German, with the ability to communicate with clients
- Proficiency in spoken and written English, with the ability to communicate with clients
- 1–3 years of experience in a client-facing role
- Strong communication and interpersonal skills in German and English
- Proven ability to use AI tools to improve productivity and workflows while applying responsible judgment
- At least 1 year of experience handling cash management products
- Experience in IT systems administration or networking
Deutsche Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Deutsche Bank and has not been reviewed or approved by Deutsche Bank.
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Healthcare Strength — Health coverage is positioned as comprehensive, spanning multiple medical plan options along with dental, vision, prescription coverage, life insurance, and disability protection.
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Leave & Time Off Breadth — Time away is described as generous, including annual leave, sick leave, public holidays, wellbeing leave, volunteering leave in some regions, and expanded bereavement leave in certain locations.
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Retirement Support — Retirement support is presented as a matched savings plan (401(k)), reinforcing longer-term financial security as part of the rewards package.
Deutsche Bank Insights
What We Do
At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity. Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve. Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background. If you’re full of imagination, enjoy solving problems and respond positively to complex challenges, discover a career to look forward to and join us!
