This role sits at the center of Studio RSU, supporting both client delivery and Studio growth initiatives as the business scales.
The Client & Growth Project Manager will act as a strategic operator and execution partner, helping translate high-level goals into clear plans, coordinated workflows, and high-quality client experiences.
This individual will work across client engagements and internal initiatives, owning coordination, improving systems, and helping the team move faster and more effectively. Success in this role requires strong structured thinking, speed in problem-solving, and the ability to connect dots across strategy, execution, and operations.
This role is both internally and externally facing, with exposure to client work, growth initiatives, and cross-functional collaboration across RSU.
Right Side Up is a collective of premium marketing talent—with all of the marketing chops, and none of the agency fluff. We’re trusted by the most respected early-stage ventures, the fastest-growing tech companies, and well-established Fortune 500 teams to do one thing better: Growth. We have over 250+ clients including Stitch Fix, Sephora, Yelp, Sun Basket, Crunchbase, DoorDash, Calm, and more.
Core Focus Area
Client Delivery Coordination
Studio Growth and Enablement
Operational Systems and Process Scaling
Client Delivery and Strategic Coordination
Support the coordination of Studio engagements to ensure timelines, deliverables, and communication stay on track as complexity scales
Act as a connective layer between strategy and execution, helping translate client needs into clear internal plans
Proactively identify risks, gaps, or inefficiencies in delivery and help resolve them quickly
Contribute to maintaining a high-quality, white-glove client experience across engagements
Support visibility into project scope, resourcing, and delivery health to ensure engagements are set up for success
Client Onboarding and Experience
Help design and maintain a consistent, scalable onboarding process across clients
Ensure new engagements are set up for success with clear documentation, expectations, and workflows
Identify opportunities to improve early client experience and reduce churn risk
Growth and Pipeline Coordination
Track inbound opportunities and support pipeline visibility to ensure no opportunities are lost
Assist in coordinating follow-ups, materials, and internal alignment for active deals
Help bring structure and clarity to how Studio tracks and evaluates growth opportunities
Studio Growth Initiatives and Enablement
Support execution of key Studio initiatives, including new offering pilots, internal programs, and sales enablement efforts
Assist in developing and maintaining sales materials, case studies, and portfolio assets
Help operationalize new ideas quickly, turning concepts into structured, testable initiatives
System, Process, and Operational Infrastructure
Help maintain and improve internal systems used to track delivery, engagement health, and performance
Build and refine documentation, dashboards, and workflows that increase team visibility and efficiency
Identify opportunities to streamline processes and reduce manual overhead as the Studio grows
Financial and Project Health Awareness
Support tracking of project scope, budgets, and timelines to ensure engagements remain on track
Assist in monitoring project health, including resourcing, pacing, and potential risks to delivery or margin
Partner with team leads to maintain clear visibility into project performance and overall engagement success
Cross-Team Coordination
Partner with other RSU teams when engagements span multiple capabilities
Ensure alignment, clarity, and forward momentum across stakeholders
Act as a central point of coordination to keep initiatives moving efficiently
What We're Looking For
Strong structured thinker who can quickly break down ambiguous problems and create clear plans
Comfortable operating in both strategy and execution, able to zoom out and zoom in seamlessly
Highly organized, detail-oriented, and proactive in identifying what needs to happen next
Strong communicator with the ability to work across teams and with clients
Experience in marketing, operations, project management, or client services environments
Thrives in fast-paced, evolving environments with shifting priorities
AI-Forward Mindset
Actively curious and excited about leveraging AI tools to improve workflows, speed, and output quality
Comfortable experimenting with new tools and incorporating them into day-to-day work
Interested in helping the team evolve how AI is used across strategy, operations, and execution
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What We Do
Right Side Up is a marketplace to access premium marketing freelancers—with all of the marketing chops, and none of the agency fluff. We’re trusted by the most respected early-stage ventures, the fastest growing tech companies, and well-established Fortune 500 teams to do one thing better: growth. Marketers in our marketplace have deep in-house experience, serious strategic skills, and executional expertise. We curate the best freelancers to help you develop customer acquisition strategies, concept creative campaigns, solve attribution challenges, scale teams, or pinch-hit whenever you need. Simply put, we provide the marketing team we would have hired when we were in-house. Strategic. Creative. Transparent
