Team: Growth Division – Solutions & Tech Consulting
Location: Hybrid (Philippines)
About Sprout Solutions
Sprout Solutions is the Philippines’ leading people platform — helping companies simplify HR, payroll, and benefits through technology. We’re on a mission to build a future of work where people and businesses can thrive together.
Our Growth Division’s Solutions & Tech Consulting team partners with clients to design and implement integrations that make their systems smarter and their workflows seamless. We’re looking for someone who’s as passionate about solving client problems as they are about delivering world-class implementations.
DIRECTLY REPORTS TO
Head of Solutions Services
MAIN AREA OF RESPONSIBILITY
We’re looking for a Solutions Analyst – Integrations who will serve as the bridge between our clients’ business and technical teams, and Sprout’s product and engineering squads.
In this role, you’ll analyze, design, and oversee system integrations that help clients unlock the full value of the Sprout ecosystem. You’ll partner closely with clients, Customer Success Managers (CSMs), and internal delivery teams to ensure every integration is well-scoped, clearly documented, and successfully implemented.
If you’re passionate about simplifying complex technical concepts, thrive in client-facing roles, and enjoy working at the intersection of business and technology, this role is for you.
KEY RESPONSIBILITIESClient Discovery & Solution Analysis- Lead client sessions to understand business processes, data flow requirements, and integration objectives.
- Assess system compatibility and propose tailored integration solutions using Sprout’s APIs and products.
- Translate client needs into clear, actionable requirements, workflows, and data mapping documents.
- Collaborate with product and engineering teams to validate feasibility and optimize integration design.
- Clearly explain technical concepts (APIs, authentication, data sync) to non-technical stakeholders.
- Stay familiar with authentication and security standards such as OAuth 2.0, OpenID Connect, SSO, JWT, and SAML.
- Work alongside Product Managers and Solution Architects during project rollout.
- Support UAT (User Acceptance Testing) by validating integrations against business requirements.
- Troubleshoot integration issues and coordinate with engineering for timely resolution.
- Maintain up-to-date documentation including requirements, API specs, and implementation guides.
- Track progress and communicate effectively with both internal and client teams.
- Partner with Sales, Pre-Sales, and Product to evaluate integration opportunities and define scopes.
- Answer and resolve queries or requests raised by Customer Success Managers (CSMs) related to client integration issues, providing clear guidance or coordinating with technical teams as needed.
- Identify repeatable patterns and contribute to reusable integration frameworks or best practices.
- Gather client feedback and recommend enhancements to improve integration experience and efficiency.
- 6–8 years of experience in solutions consulting, business analysis, or technical implementation within SaaS, HR tech, or enterprise software.
- Strong understanding of APIs, data mapping, and system integration workflows.
- Excellent communication skills — able to confidently engage with both business and technical stakeholders.
- Hands-on experience with OAuth 2.0, SSO, JWT, or related authentication protocols.
- Demonstrated ability to manage small-to-medium integration projects end-to-end.
- Familiarity with Agile delivery and working in cross-functional teams.
- PMP, CBAP, or Agile certification is a plus.
- Naturally curious, detail-oriented, and thrives in a collaborative, fast-moving environment.
- Work with some of the country’s most innovative enterprise clients and technology teams.
- Be part of a group that shapes how organizations connect their systems and data across platforms.
- Gain exposure to cutting-edge HR tech and integration projects.
- Thrive in a culture that values innovation, learning, and people-first solutions.
Sprout Solutions provides equal Opportunity Employment and Welcomes applications from all sectors of the society. Discrimination on the basis of race, religion, age, nationality, ethnicity, gender, citizenship, civil partnership status, or any other grounds as protected by law.
Disclaimer
Before we proceed with your application, this is to confirm that you voluntarily give your consent to the following:
- I intend to apply for a position with Sprout Solutions Inc.
- I voluntarily sent my Resume/CV to Sprout Solutions Inc.
- I agree to give my consent to my personal and sensitive Information for facilitating my application with Sprout Solutions Inc., In accordance with Sprout Solutions Inc. Privacy Statement and the Data Privacy Act of 2012.
- I agree to be contacted by Sprout Solutions Inc. and its 3rd Party Reference provider for the purpose of processing my Job Application.
Top Skills
What We Do
Sprout is a rapidly growing SaaS company aimed to create paradigm-changing solutions for the Philippines. Our goal is to help small, medium-sized, and large enterprise Philippine businesses grow through our suite of backend solutions that address end-to-end HR challenges - especially with the new normal of hybrid work we are all experiencing. With over 1,000 clients across a number of industries, and with a leadership position in the BPO market, Sprout is uniquely qualified due to our laser focus and keen understanding of the intricate nuances of Philippine HR. The Sprout Ecosystem, a comprehensive and effective cloud-based People Platform, is a powerful and completely secure solution that not only allows companies to manage all their HR in one place, with one employee user interface and open API to leverage other enterprise data but also gives invaluable analytics that aid in better enterprise-wide decision-making. Our team is all about individuals who genuinely want to make things better for Filipinos, and actually have the courage to do something about it. We believe that local talent, combined with diverse international talent, united by a common passion and core values, are not just able to build world-class products, but are also able to ignite digital transformational change that will revolutionize a whole economy.
