Leads the strategic vision and roadmap for a technical product or products with cross-divisional impact, demonstrating a deep understanding of the product(s) and associated business areas. Products often have enterprise-wide implications.
Overall Description:
(75%) Manages technical strategy (& implementation) for Client Experience data products (both client feedback survey data & non-survey data) and owns Data Dependency monitoring/alerts ecosystem, in partnership with technical, analytics, and product owner stakeholders across the division.
(25%) Manages analytics data (including SQL code for senior leadership OKRs), and ensures data quality and data governance standards are achieved and communicated, supporting analytics stakeholders across the division
Technical Responsibilities:
Leads development and implementation of new technical cross-divisional products
Influences and collaborates, across cross-functional technical teams, to optimize data quality and data governance ecosystem.
Drives connections across data products / capabilities (data capture, analytics, reporting, engineering, operations, SQL management, etc.).
Builds (& leads) the team’s “Data Dependency” program (including documentation, monitoring capabilities, alert functionalities, technical process maps), and required communications plans
Analytics Responsibilities:
Engages with internal analytics partners to understand business strategy, objectives, and KPIs.
Leads “Monthly Data QA” (ensuring key metrics across multiple data ecosystems match), annual SQL code optimization initiatives, regular ROI analyses, regular impact analyses, and ongoing partnerships with other analysts to continuously enhance all of the above
Manages a series of senior leadership OKR Metrics (& respective SQL code) to ensure optimal data quality & data governance practices
What we're looking for:
Strong communication skills
Strong strategy experience
Client Experience (CX) background
Financial Industry background
Technical Knowledge:
Data Engineering, Data Quality, Data Lineage, Data Governance, Metadata Documentation, Technical Process Maps, Data Dependency Identification/Mapping, Data Architecture.
Analytics Knowledge: SQL, Python, Power BI, Tableau, AWS S3 Tables, Github, running formal Experiments and ROI analyses.
Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Minimum of eight years related business experience
- Three years of leading large cross-functional teams
- Undergraduate degree
- Graduate degree preferred
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
-
Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
-
Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
-
Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
